Join to apply for the Protection Product Consultant role at Zurich Insurance
Working Hours: This role is available on a part-time, job-share or full-time basis
Location: Flexible, with some travel to our Life Head Office in Swindon
Closing Date: 16th May 2025
The opportunity
We aim to be the best retail protection provider in the UK, offering a great experience for our advisers, customers, and staff.
We have an exciting opportunity for a Retail Protection Product Consultant to join our team. You'll help design, implement, and manage Zurich’s protection products that our customers need to secure their financial futures.
This role supports every stage of our protection product development plan. You'll work in multi-functional teams to balance speed to market, project costs, regulatory compliance, and shareholder return, ensuring all developments focus on good customer outcomes.
We seek someone who puts customers first and understands the UK financial services market, ideally with retail protection experience. You should be eager to learn and understand the entire customer journey to ensure our protection plans deliver good results.
We support flexible working arrangements, including part-time, flexible hours, job share, and hybrid working. Periodic travel to Swindon is expected for face-to-face meetings. Please discuss your flexibility needs during the interview.
What will you be doing?
You’ll collaborate with Proposition Development colleagues and other teams to design, implement, and maintain propositions on our Life Protection Platform.
Other key responsibilities:
* Analyze the protection market, competitors, and customer needs to identify gaps and opportunities.
* Develop ideas to improve existing and new propositions.
* Assess feasibility of new product ideas, build business cases, and recommend actions.
* Lead or support projects to refresh or create protection propositions.
* Collaborate across departments to ensure changes meet customer needs with personalization and cost-efficiency.
* Identify and mitigate risks related to delivery and compliance before launch.
* Maintain propositions on industry quote portals and advice systems.
* Understand regulatory changes and their impact, ensuring compliance.
* Understand the commercial aspects like pricing and reinsurance.
* Act as a protection expert across the business.
* Develop and maintain a network of relevant experts.
Who are we looking for?
* Understanding of the advised and UK Life market; experience in non-advised market is a plus.
* Experience in UK Retail Protection is preferred.
* Passion for helping customers secure their financial futures.
* Experience leading multi-functional project teams.
* Effective communication skills tailored to stakeholders.
* Self-starter with a growth mindset and creative problem-solving skills.
* Ability to use data and feedback for proposition design.
* Commitment to personal development in protection expertise.
* Experience supporting marketing and product launch activities.
What will you get in return?
We offer a wide range of flexible benefits, including a 12% pension scheme, annual bonus, private medical insurance, and holiday options. Details can be found at Employee benefits | Working at Zurich Insurance UK.
Who we are
Zurich aspires to be a responsible, impactful global insurer, creating a brighter future for customers, employees, and the planet. With over 55,000 employees worldwide, we are a stable industry leader committed to sustainable impact, well-being, diversity, and continuous growth.
If you want to work in a dynamic environment that values creativity and contribution, Zurich could be the right place for you. Join us to make a difference.
Our Culture
We foster a community that values diversity and inclusion, ensuring everyone feels welcome and respected. We support well-being across physical, mental, social, and financial aspects, and encourage involvement in volunteering and charitable activities. Our Zurich Community Trust has awarded over £90 million in grants and volunteer support in the UK.
Make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.
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