Kinvara Private Hospital is a state-of-the-art private hospital in Rotherham, South Yorkshire. The hospital provides a number of surgical and medical services and is a Centre of Excellence for Lipoedema surgery. Kinvara has undergone a multi-million pound investment since 2019, aiming to become the UK's only 5-star private hospital.
Duties and responsibilities
Based on our hospital's Main Reception desk you will primarily be responsible for providing a courteous service to our patients and visitors. Your main responsibility will involve meeting and greeting patients and visitors and dealing with the related admin for each patient.
This will be an interesting and varied role as you get to know consultants and all the surgeries we do at the Hospital. Tasks include dealing with enquiries via email and over the phone, typing, scanning, managing and filing clinic notes, managing patient billing, liasing with the theatre and nursing staff and any external and internal queries. The requirement to be highly organised with great Customer Service skills is a must, as you will the first person our patients meet when they arrive at the hospital
Who we're looking for?
We are looking for candidates who have previous administration experience in a healthcare environment. You will be working 7.5 hour shifts as part of a flexible rota Monday - Friday 7am to 8pm with some weekend shifts. This is a Full Time Role. We ideally would like:
* Someone who prides themselves on giving great customer service
* Familiar and confident using all Office packages
* Experience in a customer facing role that requires administration
* Can do attitude and a good communicator is
* Works to deadlines
* Enthusiastic and friendly
Job Types: Full-time, Permanent, Fixed term contract
Pay: £24,375.00 per year
Benefits:
* Company pension
* Employee discount
* On-site parking
* Referral programme
Application question(s):
* Do you live in the UK?
Experience:
* Administration: 3 years (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person