About The Company
At Kingsley Healthcare, we are more than just a care home group – we are a proud, family‑run business driven by a passion to make a meaningful difference in people’s lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect.
As the UK’s only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values‑driven care. In 2024 and again in 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation.
For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk, reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded.
Our commitment to people‑first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023).
If you’re passionate about delivering exceptional care and want to be part of a forward‑thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you.
About The Role
As our Deputy Manager (Clinical), you will play a key role in supporting the Home Manager to ensure the delivery of safe, effective, and compassionate nursing care in line with regulatory standards and best practice. You will provide clinical leadership to the care and nursing teams, ensuring that residents receive person‑centred care that promotes dignity, choice, and wellbeing.
You will take responsibility for the clinical governance and the running of the service of the home in the absence of the Home Manager, ensuring care delivery meets CQC requirements and aligns with company policies and procedures. Your role will include mentoring and supervising nurses and care staff, conducting clinical audits, reviewing and updating care plans, overseeing medication management, and ensuring accurate documentation and record‑keeping.
You will also support pre‑admission assessments, risk assessments, and ongoing evaluations of residents’ needs, maintaining close liaison with healthcare professionals, residents’ families, and external agencies to ensure continuity and quality of care.
Reports to: Home Manager
Skills and Attributes
* Previous Deputy Home Manager experience.
* Ability to engage with service users and understand their needs to provide excellent care.
* Ability to identify referral pathways for safeguarding adult/abuse.
* Good working knowledge of CQC standards.
* Ability to build and maintain excellent working relationships with external care professionals, families, visitors, and the staffing team.
* Ability to promote ownership of care programmes by fully involving service users and their families in developing, agreeing and evaluating care programmes within the home.
Education and Qualification
* NMC registered nurse with relevant experience – essential.
Benefits
* Comprehensive induction and training programme.
* Opportunities for career development and progression.
* Employee Assistance Programme.
* Blue Light Card Scheme – we’ll reimburse the enrolment fee.
* Loyalty Bonus: accrue up to 5 additional holiday days depending on length of service.
* We’ll pay for your full DBS disclosure.
* Annual NMC PIN renewal paid.
Location
Eliza Palmer Care Home, Walton‑on‑Thames, Surrey
* Pay: £50,000 per year
* Type: Permanent
* Shift: Days
Whiteley Village, Hersham, Walton‑on‑Thames, KT12 4ES
Your Right to Work in the UK
In accordance with the Asylum and Immigration Act 2006 you will need to demonstrate your eligibility for employment in the United Kingdom.
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