An amazing Restaurant Host opportunity with the White Rabbit Projects Team in 18, St Andrews
At White Rabbit Projects, we believe that hospitality is at the core of everything we do. Our commitment to providing exceptional service and creating memorable experiences for our guests is the driving force behind our success. We are a team of dedicated individuals who share a passion for excellence and a belief in doing the right thing, always. If you're a natural leader with a passion for hospitality and a commitment to pursuing excellence, we want you to join our team as a Restaurant Host.
What will you be doing?
As the first point of contact for our guests, you will play a vital role in setting the tone for an exceptional dining experience. If you thrive in a fast-paced environment, take pride in making guests feel at home, and embody our core values, we want to hear from you!
Key Responsibilities:
1. Hospitality at Our Core: Greet and welcome guests with a genuine smile, ensuring they feel valued and appreciated from the moment they walk in. Manage reservations and seating arrangements to maximize guest satisfaction and flow.
2. Do the Right Thing: Handle guest inquiries and concerns with professionalism and empathy. Ensure the front-of-house is always tidy and inviting, reflecting our commitment to doing things the right way.
3. Pursue Excellence: Maintain an organized and efficient front-of-house operation. Assist in coordinating with servers and kitchen staff to deliver seamless service, always aiming to exceed guest expectations.
4. We Are All Entrepreneurs: Take initiative to enhance the guest experience, whether by suggesting special seating arrangements, managing waitlists creatively, or identifying opportunities to improve our hosting process. Contribute ideas and feedback to help us continually elevate our service standards.
What are we looking for?
* Previous experience in a customer-facing role, preferably in hospitality
* Exceptional communication and interpersonal skills
* Ability to multitask and stay calm under pressure
* A genuine passion for hospitality and guest satisfaction
* Availability to work evenings, weekends, and holidays as needed
Why join White Rabbit Projects?
Aside from an OTE hourly rate of £14.50 per hour, we pride ourselves in offering:
* A supportive, people-focused culture.
* Delicious meals whilst you’re at work and discounts across WRP restaurants in your free time.
* Access to our discount platform, Hapi.
* Wellbeing initiatives such as access to our EAP and our Cycle to Work Scheme.
Joining the White Rabbit Projects family opens the door for many opportunities. We are a fast-growing team, which means you will have ample chances to set up processes, share your expertise, and learn continuously.
If you're passionate about hospitality, committed to doing the right thing, driven to pursue excellence, and ready to embrace your entrepreneurial spirit, we would love to hear from you.
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