Job Description Come join the team that is advancing our Custody Operations - Breaks Management and Oversight for one of the world’s most innovative banks, and “Build your career in Custody Operations that values creativity and excellence”. As a Custody Asset Servicing Vice President within the Custody Operations team, you will be responsible for front to end processing of 1700 clients, with $27.8 trillion Assets under Custody across 100 Global markets. This includes from Onboarding, Settlements, Client Service and Asset Servicing. Job Responsibilities Ensure all accounts across custody are known and certified periodically to ensure consistency in reporting Investigate and resolve complex issues and enquiries related to Nostro and internal breaks with timely issue identification and escalation with proposed remediation Complete regulatory oversight, reporting and escalation of Operations functions to other jurisdictions / Legal entities Identify, drive and implement process improvements across Custody Operations in terms of break resolution. Collaborating with Operations, Product, Change Management and Tech to identify tech solutions (Auto-match / build enhancement etc.) Conducting spot checks to ensure effectiveness and consistency on the existing controls and breaks management on a periodic basis. Ongoing review of key themes / reasons creating breaks to ensure controls are regularly reviewed, implemented and followed Ensure clear well documented communication between internal teams ensuring SOPS and SLA’s are frequently reviewed and updated ensuring consistency Provide effective team communication through regular one-to-ones and team meetings providing information on changes impacting the team this includes but is not limited to market changes, functional moves and procedural / service changes Required Qualifications, Capabilities, And Skills Successful performance in a risk based environment with a proven track record of risk reduction Results based experience demonstrating strategic and analytical thinking Track record of working in a changing environment with the experience of learning, documenting and implementing new processes efficiently Demonstrated experience of multi-tasking and effective time management with attention to detail in a fast paced environment Proven team management and leadership skills Experience of communicating both oral and written to management, clients and colleagues Must have advanced Microsoft Office skills: Excel, Word and PowerPoint Preferred Qualifications, Capabilities, And Skills Financial Services background, ideally within a Custody or Investment Bank environment Experience of Managing global teams preferably within Custody Operations with experience in Asset Servicing, Trades, Settlements etc Project Management skills About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.