Areyou looking for a new challenge? We are able to offer the excitingopportunity of a 12-month fixed term or secondment Business Manager post, inthe Non-Surgical Oncology service. Non-surgical Oncology sits within theOncology CSU, which is one of the largest CSUs in the Trust. We are lookingfor an enthusiastic, patient-focused manager to support us in delivering ahigh quality, timely service to our patients. We will focus in the comingmonths on improving the speed with which patients move through our serviceand start treatment. This will require a strong focus on efficient use ofout-patient clinics, pathway redesign, and workforce development. Thesuccessful candidate will need to be able to engage and collaborate with bothclinical and non-clinical colleagues, to develop services and meet the needsof our patients. You will manage a busy and varied workload and must beflexible in dealing with and responding to problems. You must also have agood range of interpersonal and communication skills and have a proven trackrecord in leading and motivating staff in the delivery of high-qualitypatient care across complex clinical, and business environments. Operationalexperience and management experience in a healthcare environment is essentialfor this role, along with a strong understanding of access and performancetargets for RTT and cancer pathways.
Main duties of the job
Provide Business Manager support for theNon-Surgical Oncology service, to enable an increased level of focus onimproving performance against NHS cancer waiting time targets, improving thespeed of access to treatment for our patients. Operational support will also beprovided to the Lymphoedema service and Palliative Care service, which also sitwithin the Oncology CSU.
Expected ShortlistingDate
01/10/2025
Planned InterviewDate
08/10/2025
About us
TheLeeds Teaching Hospitals NHS Trust is part of the West Yorkshire Associationof Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts fromacross West Yorkshire and Harrogate working together to provide the bestpossible care for our patients. By bringing together the wide range of skillsand expertise across West Yorkshire and Harrogate, we are workingdifferently, innovating and driving forward change to deliver the highestquality care. By working for Leeds Teaching Hospitals NHS Trust this is youropportunity to be a part of that change. WYAAT is the acute sector arm of theWest Yorkshire and Harrogate Health and Care Partnership, one of the largestintegrated care systems in the country. The Partnerships ambition is foreveryone to have the best possible health and wellbeing, and the work ofWYAAT, and each individual trust, supports that ambition.
LeedsTeaching Hospitals is committed to our process of redeploying 'at risk'members of our existing workforce to new roles. As such, all our job advertsare subject to this policy and we reserve the right to close, delay or removeadverts while this process is completed. If you do experience a delay in theshortlisting stage of the recruitment cycle, please bear with us while thisprocess is completed, and contact the named contact if you have anyquestions.
Job responsibilities
JOBPURPOSE/SUMMARY
Thepost holder provides management support to the Clinical Service Unit (CSU) ora component part of the CSU. The post holder will have responsibility for theaccess & performance agenda for both RTT and cancer access target. They will ensure that the structure ofadministrative and clerical staff co-ordinate successfully so that servicesare delivered within budget to agreed quality standards and in accordancewith agreed activity levels.
Thepost holder will also work with members of their CSU and other seniormanagers in the strategic development of the services provided by the CSU.This will include strategic and operational business planning and monitoring,and the development of relationships with key internal and external partners.The post holder will ensure the CSU functions as an integral part of theLeeds Teaching Hospitals Trust and that CSU and Trust-wide objectives areachieved simultaneously.
Devolved responsibility for both payand non pay budgets in the CSU
Responsible for staff who may workTrust-wide across several disciplines and clinical specialties.
Assist in the performance managementof the CSU.
Line management of administrative,clerical and secretarial staff within the CSU, and take managementresponsibility for their personal development and performance review.
Responsiblefor the procurement of medical and scientific capital equipment
Assist in the operational aspects ofmajor service and capital planning
Contribute to developing andsustaining capacity and capability in the CSU
Lead specific project work on behalfof the General Manager.
4. PRINCIPAL DUTIES & AREAS OFRESPONSIBILITY
Actively assists in the developmentand management of the CSU Cost Improvement Programme to ensure financialbalance involving the analysis of both pay and non-pay budgets to identifyrecurrent savings
Makes judgements involving complexfacts or situations requiring analysis, interpretation and the comparison ofa range of options resulting in differing expert opinions and conflict; e.g.managing clinical risks; agreeing strategies to meet patient access targets,changing working practices
Contributes to the servicedevelopment agenda by identifying and assessing strategic options e.g.service redesign; capacity and demand management; financial planning andquality improvement. Presents proposals to the General Manager to input tothe broader strategic debate within the Trust. Understands the whole systemsimpact liaising with external partners as appropriate
Leads the development, monitoringand delivery of business and service plans and processes towards Trust andNational policies and targets
Manages the integration of avariety of resources to deliver targets/patient pathways the majority ofwhich are ongoing
Assists in the development of andmonitors activity plans for the CSU, making adjustments as necessary
Leads the development of businesscases whether for changes to service, new equipment or new posts which impactacross the whole organisation
Participates in the CSU involvementof patients and representative groups in service planning and development.
Works in partnership with CSUcolleagues and other CSU Teams and external agencies to ensure high qualitypatient care is delivered within Trust frameworks the Trusts short to mediumterm objectives are delivered
Leads and motivates staff in thedelivery of quality patient care across complex clinical and businessenvironments and services
Identifies and leads projects tomodernise and improve service delivery and patient access
Participates appropriately in theinvestigation of complaints
On behalf of the General Manager,leads specific project work within the CSU and on cross-CSU issues
Manages waiting lists, leadingchange where necessary to ensure targets are met
Ensures that all patient andservice related policies, including modernisation strategies such as bookingand partial booking are implemented
Assist with policy developmentacross the organisation relevant to local area e.g. MAJAX, Winter Plan,National Service Frameworks
Ensures the local implementation ofTrust policies and procedures e.g. People and Corporate Governance, Healthand Safety
Assists the General Manager in thedevelopment and monitoring of Service Level Agreements for services providedby or to other CSUs
Manages agreed budgets to ensurethe efficient and effective use of such resources and the achievement of allfinancial targets
Recruits and line-managesadministrative and clerical staff across the CSU. Provides leadership ofthese staff and ensures appropriate arrangements are in place to setobjectives, monitor performance, agree and review development needs andensure staff understand and can achieve the required results
Assists in disciplinary andgrievance matters
Identifies information needs of theCSU and ensures the accuracy and use of information related to patientprocesses
Produces reports and proposals,including spreadsheets, some of which are complex and involve bids foradditional funding from Commissioners
Supports the General Manager in theinterface with commissioners
Contributes to Trust wideactivities (e.g. Improving Working Lives, External Quality Accreditation,Information Systems Development, Bed Management etc) taking a leadresponsibility for selected pieces of work
Undertakes audit work to facilitateservice improvement and collates and presents research results
. THE LEEDS WAY VALUES
Ourvalues are part of what make us different from other trusts, so we see thisas a strength, as well as a responsibility. They have been developed by ourstaff and set out what they see as important to how we work. Our five values are:
Accountable
Empowered
Allour actions and endeavours will be guided and evaluated through these values
Additionally,the following are core values which relate specifically to this post:
Commitment to principles ofequality and diversity.
Importance of maintainingconfidentiality.
Honesty and integrity.
Person Specification
Qualifications
* Educated to degree level or equivalent professional qualification
* Evidence of commitment to continuing professional development, including a management qualification or post graduate diploma
* Career progression through continuing professional development.
* Willingness to undertake training and development as identified through the PDP process
* Masters level in a related field
Experience
* Knowledge of the working of the NHS and wider healthcare system within England
* Understanding of the NHS modernisation agenda to include priorities from the Department of Health, Monitor, Healthcare Commission, National, Local and Trust Targets
* Knowledge and practical understanding of financial and commissioning frameworks
* Workforce and capacity planning, managing waiting lists and developing business cases
* Knowledge and application of key policies and procedures to include access targets; Booking and Choice; Health and Safety; HR Guidance and toolkit; Attendance Management
* Experience of middle management level
* Specialist knowledge of managing multi-professional teams underpinned by formal management training
* Successful operational management in a multi-professional environment
* Day-to-day people management and ability to develop others
* Management of complex budget
* Operational planning and implementation including strategic planning and options appraisal, and change management
* Recruitment, selection and retention of senior key personnel within the organisation; attendance management; appraisal and objective setting;
* disciplinary and grievance across multi-professional boundaries
* Demonstrates an understanding of both the NHS culture and of the cultures of the different health professional groups
* Work within the Trusts Standing Orders and Standing Financial Instructions and Clinical Governance arrangements
* Understanding of Trust Policy and Procedure, e.g. HR/Risk Management/Clinical Governance
Skills & behaviours
* Negotiation and influencing skills and diplomacy
* Effective team leader and team player with the ability to work flexibly in a diverse and highly demanding organisation
* Ability to work under significant and sustained pressure and to highly demanding and often conflicting timescales.
* Fair, honest and consistent in approach
* Evidence of developing effective working relationships within and beyond employing organisation
* Ability to communicate and network effectively, negotiate and influence others taking into account the multi-professional and organisational cultures
* Highly developed communication skills to enable the development of workforce and capacity planning and ensure that departmental business plans and
* continually changing service plans and schedules are updated to meet service needs
* Commitment to team working with the ability to take personal responsibility for difficult decision making
* Awareness of strategic direction and ensure local business plans take account of the overall direction of the Trust
* Change management skills including service reconfiguration
* Analytical skills, literacy and numeracy. Ability to analyse data and formulate reports
* Able to communicate in a complex service
* Understanding and experience of information analysis essential for communicating business, finance and workforce plans
* Able to develop effective working partnership skills within and beyond employing organisation
* Able to deliver outcomes within a culture of ambiguity
* Presentation skills using a variety of options and software packages.
* Ability to manage teams based on different sites across the organisation
* Manage clinical and business risks developing action plans to improve performance.
* Ability to maintain systems for keeping abreast of changes in the NHS and their impact on the Directorate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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