Job Description: IT Support & Development Lead
As IT Support & Development Lead, you will provide day-to-day technical support for staff and pupils, coordinate effectively with the school's external IT services contractor and work closely with the Bursar to plan and deliver IT projects. This is a hands-on role that also requires forward-looking development, project planning skills, ensuring that our IT systems are safe, secure, reliable, innovative and aligned with the needs of teaching, learning and the school's operations.
PERSON SPECIFICATION
Experience, Knowledge and Skills
Essential
* HND in Computer Networking or Computer Science
* 2 - 3 years practical experience in IT support -Windows Server, Office 365, Active Directory, DHCP, DNS, Firewall & filtering Email platforms, AV equipment.
* Ability to troubleshoot a wide range of hardware & software issues.
* Strong organisational skills, able to balance support requests and project work.
* Good communication skills, able to explain technical matters clearly to nontechnical users.
* Initiative and problem-solving ability.
* Experience in coordinating small IT projects and/or working with contractors.
* A focus on delivering quality services with a love for innovation.
Desirable
* Bachelor's Degree in Information Technology or Computer Science
* Experience of IT in a school or education environment.
* Ability to work with Microsoft PowerApps & Power Automate
* Understanding of safeguarding and GDPR in a school context.
* Experience in coordinating medium to large IT projects working with external contractors.
Job Description: IT Support & Development Lead
Key areas of responsibility include:
* Technical Support Provide first-line support to staff and pupils for hardware, software, printing, network & wi-fi connectivity issues.
* Log, track and resolve IT support requests promptly.
* Escalate complex issues to the external IT services contractor and liaise to ensure resolution.
* Maintain the school's IT equipment (desktops, laptops, tablets, projectors, printers and network devices).
* Manage user accounts, access rights and permissions in line with school policies.
* To be responsible for the external contractor who develops the website and for installing any learning platforms.
Systems Administration
* Oversee day-to-day running of school IT systems, including servers, cloud platforms, WiFi and telephony.
* Ensure data backup, security protocols, and user access procedures are followed.
* Keep asset records up to date and manage the IT inventory lifecycle.
* Install, configure and set-up new equipment onto the network, for pupils and staff.
* To improve the IT infrastructure, software and equipment of the school.
* To communicate effectively with all stakeholders as required
* Ensure the school has adequate software licenses to cover use and adequate consumable stock is maintained.
Development & Projects
* To develop and update written plans for the IT network and to play a key role in developing a vision for IT within the school.
* Work with the Bursar and senior staff to identify IT needs and opportunities across teaching, learning and operations.
* Project manage small-to-medium IT upgrades, initiatives and projects, coordinating with contractors and suppliers.
* Contribute to planning and budgeting for IT developments. Keep informed about relevant technologies in education and recommend solutions to enhance the school's digital capability.
* Develop and maintain robust disaster recovery procedures in conjunction with key personnel, ensure disaster recovery functions are periodically tested.
* To co-ordinate and deliver projects outlined in the schools improvement plan
Compliance, Training & Safety
* Ensure IT systems comply with safeguarding, GDPR and cyber security requirements.
* Promote and support digital & online safety measures, working with teaching and pastoral staff where appropriate.
* Recommend IT strategies, policies and procedures, identify problems and anticipate the future IT requirements of the school.
* To maintain appropriate records and to provide relevant accurate and up-to-date information for the school's management information system.
* Plan and deliver training to staff on use of equipment and platforms used in the school.
General Responsibilities for Adults at The Granville
* Pastoral care is a strong feature of Granville life, and all staff are expected to contribute to this area by creating a warm, caring environment which children can grow socially, emotionally and mentally.
* To develop, easy and professional relationships.
* To undertake supervisory duties when required.
* To attend staff meetings and school INSET.
* To comply with Health and Safety requirements.
* To play a full part in the life of the school.
* To avoid over familiarity with pupils.
Salary
£32,000 - £35,000 p.a. according to qualifications and experience. Full time
Monday - Friday 8.00 am to 4.30 pm, 52 weeks, including a 30 minute lunch break.
Start Date - October 2025
The Granville School can offer the successful appointee the following:
* Free lunch during term time
* Benenden Health Care L&G Pension
* A supportive work environment
* Excellent CPD opportunities
Additional Information
It is vital that our staff dress smartly and appropriately. An example to others must be set at all times - to children and parents you will be seen as a teacher.
This post offers an exciting opportunity to work in a well-established, developing and ambitious school. At a time when interest in the school, and demand for places is considerable, the future is very exciting.
Safeguarding and Child Protection
The successful candidate will be expected to meet the following compliance requirements:
* The Right to work in the UK.
* To promote and safeguard the welfare of children and young persons' for whom/she/he is responsible, or with whom she/he comes into contact. They will adhere to and ensure compliance with the school's Safeguarding Policy and Child Protection Statement at all times. If in the course of carrying out the duties of the post the post- holder becomes aware of any actual or potential risks to the safety of welfare of children in the school she/he must report any concerns to the schools' Designated Safeguarding Lead.
* The successful candidate will be required to provide an enhanced DBS Disclosure.
* In seeking references on short-listed candidates the school may approach previous employers for information to verify particular experience or qualifications before interview. Any relevant issues arising from references will be taken up at interview. Social Media review checks are conducted for all candidates who are shortlisted.
Applications
The completion of an Application Form is mandatory - See Website below for details.
The Bursar would be delighted to talk on the phone to any candidate who would like to know more about the post. She can be contacted on either or
The Granville School
2 Bradbourne Park Road Sevenoaks TN13 3LJ
Job Types: Full-time, Permanent
Pay: £32,000.00-£35,000.00 per year
Benefits:
* Company pension
* Discounted or free food
* Employee discount
* Free parking
* On-site parking
* Private medical insurance
Education:
* Bachelor's (preferred)
Experience:
* IT support: 3 years (required)
* IT Support & Development: 3 years (preferred)
Language:
* English (preferred)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person