We are seeking an experienced Operations Supervisor in Dagenham, offering £32,000 per annum, to support the Site Operations Manager at the Dagenham Distribution Centre.
The ideal candidate will have prior experience in home delivery, working within a transport office, and preferably some warehouse experience.
Working hours: 40 hours per week, with shifts between 6am and 11pm.
The Role
The Operations Supervisor will assist in managing the daily operations of the Dagenham Distribution Centre, ensuring efficiency and compliance.
Responsibilities include:
* Supporting a safe and compliant Cross Dock and Transport operation
* Ensuring adherence to processes on site and on the road
* Managing Cross Dock operations, fleet, equipment, and resources to meet demand
* Leading by example and communicating company values effectively
* Focusing on customer service and team performance to enhance NPS
* Driving continuous improvement initiatives
* Coaching and mentoring team members, planning talent development
* Collaborating with the Site Operations Manager to optimize procedures
* Overseeing maintenance of MHE and vehicles in line with legal standards
* Managing driver hours according to legislation, with knowledge of transport laws and planning
Skills & Experience
* Proven experience in transport operations
* Warehouse experience is desirable
* Strong geographical knowledge
* Extensive understanding of transport legislation
* Proficiency in computer skills
* Effective communication and influencing skills
* Ability to enhance team performance
Personal Qualities
* Team-oriented and positive
* Hardworking and conscientious
* Flexible and adaptable
* Self-motivated and disciplined
* Willing to work additional hours during peak times
Benefits
We offer a competitive salary plus benefits including:
* Employee discount scheme
* Health & wellbeing cashback services
* Income protection insurance
* Pension scheme
* Gym membership discounts
* Cycle to Work scheme
* Holiday buy & sell options
* Enhanced maternity and adoption leave
* Support services for wellbeing and financial guidance
* Learning and career development opportunities
* Recognition rewards
About Bensons for Beds
At Bensons for Beds, we prioritize Sleep Wellness, offering tailored sleep solutions backed by nearly 70 years of retail and manufacturing expertise. With multiple locations and a strong growth plan under new ownership, we aim to be the leading market player with a comprehensive omnichannel presence.
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