Christmas Customer Assistant - Food - Morpeth Sanderson
Join our team at M&S as a Customer Assistant in our Foods section, where you'll become a champion of our high-quality products, great value offers, and excellent customer service. We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are excited to share it with our customers.
You'll be a brand ambassador who’s ready to recommend our newest Food products. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
Working pattern
* Sunday 14:00-18:00
* Wednesday 17:00-21:00
* Thursday 17:00-21:00
* Saturday 17:00-21:00
Due to operational requirements, all successful candidates will be asked to work up to full time during the weeks commencing 14th and 21st December.
Responsibilities
* Serve our customers efficiently, both on the shop floor and at service points
* Keep the store clean and tidy, ensuring that shelves are stocked with product
* Monitor and deliver on daily sales targets, priorities, promotions and selling opportunities
* Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service
* Build expert product knowledge to sell and recommend our products and services
* Utilise digital tools and communication channels to deliver for the customer
Key capabilities
* High levels of customer service
* Strong attention to detail and commitment to excellent work
* Open to and act on feedback
* Ability to plan and manage own workload efficiently
* Good communication skills
* Adaptable to changing situations
* Builds positive relationships by being a good listener
* Good level of digital capability
Everyone’s Welcome
M&S is committed to an active Inclusion, Diversity and Equal Opportunities Policy and to flexible working. If you require reasonable adjustments in any part of our recruitment process, please let us know so we can ensure a fair and transparent assessment.
Join us and make an immediate impact.
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