Job Description
Lead with Care. Deliver with Heart.
At Pilgrim's Europe/Oakhouse Foods, we're passionate about delivering delicious, nutritious meals with a personal touch. We're looking for a dedicated and organised Branch Supervisor to help lead our local team and ensure our customers continue to receive outstanding service - day in, day out.
Key Responsibilities:
* responsible for the smooth and efficient running of daily operations
* lead and oversee the daily activities of the warehouse, telesales, and delivery teams to ensure orders are picked, processed, and delivered on time while maintaining high standards of quality and service.
* maintaining a warm, supportive environment for both your team and our valued customers
* monitor stock levels and liaise with the warehouse team to maintain accurate inventory
* manage and motivate warehouse pickers, telesales agents, and delivery drivers to achieve performance targets.
* provide clear direction, delegate tasks, and monitor team productivity
* address and resolve customer complaints or issues, ensuring customer satisfaction
* ensure all activities comply with company policies, health & safety regulations, and food handling standards
What We're Looking For:
1. Leadership Skills: Proven ability to manage and inspire diverse teams.
2. Operat...