Job Description The M25 is one of our Flagship projects in the UK! It is the most used part of the UK Strategic Road Network with it seeing over 200,000 vehicles per day and it’s a critical infrastructure asset for personal and goods vehicles into and around our capital. The network includes around 800 structures and 5 tunnels, so it requires high levels of performance, constant improvement and repairs to keep it operating smoothly. We’ve formed a Joint Venture project called Connect Plus Services (CPS) to work with our partners to widen, operate and maintain the M25 under a 30-year contract and we are looking for a Technology Services Technician to work within the Connect Plus Services Technology Maintenance Team maintaining & improving Area 5 Technology assets. This role includes carrying out maintenance and fault/failure rectification activities on the following types of equipment – CCTV, ERT, MIDAS, RCC, NTIS, SVD, Traffic Signal, Message sign and signal equipment in line with the National Highways and Technology Services quality plan ensuring the technology systems are maintained and repaired in accordance with the contractual requirements and timescales required. Key Accountabilities: Adhere to ‘Zero Harm’ safety process at all times. Provide a customer focused/service/commercial approach to work. Ensure systems are maintained and repaired within contractual requirements through efficient and effective working Ensure NH Service Now data is captured and entered correctly and all data accurate. Attends faults, knockdowns etc. and carries out reactive maintenance including the reinstatement of sites, cable and equipment damaged by others. Carries out fault / failure rectification and maintenance duties, included within the shift / on-call rota and/or out of hours maintenance within the contract response times. Responsibility for ensuring that all faults are repaired within Contract timescales. Responsibility for ensuring all planned maintenance is carried out within contract timescales. Responsibility of employer’s stores, ensuring all stock is booked in and out. Ensure that the communications infrastructure is being maintained to standard. Record and report any health and safety concerns to your line manager ASAP. Manage time and vehicle efficiently whilst on the network. Hours per week: 42 Shift Pattern: Mixture of day & night shifts Please detail the shift pattern below: Tech Services shift pattern. 1 in 6 weeks of nights Mon-Thurs 1 in 6 weeks on call (7 days) plus weekend shifts (Fri/Sat/Sun)