Job Description
LETTINGS ADMINISTRATOR - 6 MONTH CONTRACT
SHOREDITCH - MONDAY TO FRIDAY WITH SOME WEEKEND WORK
UPTO £30,000 + EXCELLENT BENEFITS AND CULTURE
THE OPPORTUNITY:
Get Recruited are recruiting on behalf of hospitality lifestyle company who are hiring for a Property / Lettings Administrator (6-month contract) to join their team in Shoreditch. This role is pivotal in ensuring a seamless experience for member from onboarding and tenancy documentation to check-ins, key management, and property maintenance coordination.
This is a fantastic opportunity for someone from a property management, lettings, property or lettings administrator or similar type of role.
THE ROLE:
* Process member applications, conduct reference and credit checks, and guide applicants through the onboarding journey with clarity and professionalism.
* Prepare, issue, and track tenancy agreements, ensuring timely execution and full compliance with lettings standards.
* Manage the key inventory system, including issue, return, replacement, and secure storage of all property keys and fobs.
* Work closely with housekeeping and front-of-house teams to coordinate room readiness and schedule key handovers.
* Oversee member arrivals and departures, including conducting inventory checks, check-ins, and deposit returns.
* Respond to member queries and requests received via the inbound mailbox.
* Coordinate repair and replacement requests, liaise with members to arrange access, and ensure issues are resolved efficiently before, during, and after tenancies.
* Maintain accurate and up-to-date including member contact details, invoices, discounts, and payment data.
THE PERSON:
* Previous experience in a property administration or lettings role.
* Understanding of lettings regulations would be beneficial.
* Excellent organisational and multitasking skills in a fast-paced environment.
* Impeccable attention to detail and accuracy in all work.
* Strong written and verbal communication skills.
* Flexible, proactive, and adaptable to evolving needs and responsibilities.
* Committed to delivering high service standards and positive member experiences.
Get Recruited is acting as an Employment Business in relation to this vacancy.