We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, and any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.
Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille), please contact the recruiting manager named in the job advert or contact the Aneurin Bevan University Health Board recruitment team at 01495 745805 option 3 or email abb.vacancyrequests@wales.nhs.uk.
If you are successful at interview, you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore, we encourage early applications to ensure consideration. Shortlisted candidates will be contacted via the email address used to apply, so please check your account regularly.
Please check your email account regularly. Successful applicants will receive all recruitment-related correspondence via the registered email.
Aneurin Bevan University Health Board supports flexible working.
The salary scale has been agreed as part of the NHS Agenda for Change pay award for 2025/2026 and will be implemented in August 2025, with arrears backdated to 1st April 2025 where applicable.
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process.
Job Overview
You will be expected to demonstrate excellent organisational skills and be flexible and adaptable in your approach to work. You must be able to work on your own initiative, use tact and diplomacy where appropriate, and possess excellent communication skills, while adhering to all confidentiality and information governance standards. Knowledge of hospital systems would be beneficial, although full training will be provided.
Main duties of the job
Duties and Responsibilities
* Acting as a liaison between the ward and community services, giving out discharge summaries to GPs, taking and passing on messages, and welcoming patients and their families to the ward.
* General Office Duties include directing queries and complaints from patients, relatives, or visitors to the Ward Manager or Nurse in Charge.
* Keeping patients’ records in good order and ensuring a supply of patients’ name labels.
* Inputting patient details, admissions, and discharges on the Epex Work Station.
* Filing relevant patient information into the patient’s notes after it has been signed by medical staff.
* Keeping ward record books up-to-date.
* Arranging outpatient appointments as instructed by the Nurse in Charge.
* Answering telephone calls and providing non-clinical information as instructed by the Nurse in Charge.
* Ensuring proper completion and transmission of works and estates orders.
* Maintaining ward statistics as necessary.
* Photocopying and faxing as required.
* Typing letters or other documents as instructed by the Nurse in Charge or Ward Manager.
* Ensuring the ward is stocked with stationery supplies.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation committed to caring. It provides an exceptional workplace where staff are trusted and valued. The Health Board serves a population of 650,000, employing over 16,000 staff, offering opportunities for career growth, extensive training, and flexible working arrangements. We promote a healthy work-life balance and provide occupational health support. Our Clinical Futures strategy aims to deliver high-quality care closer to home and in hospitals when needed. Join us to be part of innovative healthcare delivery.
Knowledge
Essential criteria
* Meets all essential criteria as per attached job description/person specification.
Desirable criteria
* Meets all desirable criteria as per attached job description/person specification.
Experience
Essential criteria
* Administration experience with computer skills.
Desirable criteria
* Welsh speaker.
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