Travel Administrator
Hours: Full time or part time working, with flexible hours available (including school hours).
Location: Office based in Norwich, Norfolk
This is an exciting opportunity for a Travel Administrator to join a fast:growing company that delivers high quality, bespoke, worldwide holidays.
As Travel Administrator you will be detail:driven, customer:focused and play a key part in supporting clients before, during, and after travel, ensuring every arrangement is handled accurately, professionally, and with care.
Desired Skills and Experience:
2 years experience working within the travel industry, estate agency or administration experience at a high level. Excellent written and verbal communication skills Strong organisational and time:management ability High attention to detail and strong numeracy skills Confidence managing multiple tasks and priorities Proficiency in Microsoft Word, Excel, Outlook, and CRM systems A proactive, positive, and professional approach The ability to handle complex queries with resilience and good judgement A genuine interest in travel and customer experience
Whats On Offer:
Competitive salary of GBP 26 : GBP 27K p.a. pro rata (reviewed after 6month probation period) Company bonus scheme Company pension scheme Paycare health benefits Free on:site parking A friendly, supportive, and professional team environment
Travel Administrators Key responsibilities:
Delivering consistently high levels of customer service and building long term client relationships Preparing and issuing travel documentation Managing holiday arrangements including flights, transfers, accommodation, and activities Handling client enquiries via phone, email, and social media Capturing, maintaining, and updating client information accurately Monitoring, collecting, and processing payments Liaising with suppliers and internal departments to resolve queries Ensuring company values and service standards are upheld at all times
If you are highly organised, customer:focused, and enjoy working in a structured yet varied role, we look forward to hearing from you