Overview
The Role
At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams. We are looking for a Sales Assistant to join our Jermyn Street Flagship store, working with Jamie, Lewis and the Team. This contract is 16 hours per week (overtime available). Candidates must be flexible to work on weekends and some weekdays; please confirm your full availability in your application.
What You Will Be Doing
As a Sales Assistant at CT, you’ll be responsible for generating and maximising sales by consistently offering exceptional customer service. You’ll be trained with expert product knowledge to stay up to date with the latest product ranges and promotions while engaging with customers. As part of a large, high-performing team, you will support and actively collaborate with colleagues to contribute to the store’s success.
You’ll perform stock-related tasks such as stock accuracy checks, replenishment and processing deliveries. You’ll also ensure high visual merchandising and store housekeeping standards, adhering to VM and Health and Safety guidelines.
What We Are Looking For
We align with our 3 BE’s: “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”. We value a creative, entrepreneurial mindset and a pro-active approach. Tyrwhitteers drive change, so we’re looking for hardworking people who work well both independently and as part of a team.
Required Skills And Experience
* Previous experience in a retail or hospitality setting with a focus on customer service
* High levels of enthusiasm, drive, and motivation
* Strong interpersonal and communication skills
* Ability to work confidently alone while contributing positively to a team
* Quickly building rapport with customers
* Ability to deliver exceptional customer service
What you can expect from us
As well as core benefits, UK Retail colleagues receive the following:
* Excellent bonus scheme – bonuses are paid quarterly when the store hits target. Teamwork enhances performance and rewards
* Uniform – a uniform allowance refreshed every 6 months
* Support for commuting and development – cycle to work scheme, relocation packages, season ticket loans for London stores
* Fun fund for social activities and team-building events
* The Tyrwhitt Academy for professional development, product knowledge, customer service training, and apprenticeship qualifications
Who We Are
Charles Tyrwhitt is a London-based brand known for quality shirts and a broader wardrobe offering. Our purpose is to “make it easy for men to dress well” and to take care of customers with stylish solutions for every occasion. We operate stores in the UK, France, and the United States, with a London Head Office and a network supporting online presence globally. We are committed to doing the right thing for people, customers, suppliers and communities.
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