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Client services coordinator

Needham Market
Netbox Recruitment
Client services coordinator
Posted: 8 October
Offer description

Overview

Join a dynamic, growing company where no two days are the same!

Are you personable, proactive, and highly organized? Do you thrive in a fast-paced, client-focused environment? We're looking for a Client Services & Business Support Coordinator to be the glue that keeps our client relationships strong and our operations running smoothly.


Responsibilities

* Client Engagement & Business Development
o Follow up on warm leads and book appointments for senior team members
o Represent the company at events and meetings (non-technical capacity)
o Prepare client-facing materials and ensure follow-up on meeting actions
o Assist with proposals, presentations, and documentation
* Service & Office Management
o Manage office operations (supplies, vendors, travel bookings, etc.)
o Keep the office professional and visitor-ready
o Act as point of contact for internal and external service providers
* Administrative & Team Support
o Maintain CRM with up-to-date client data
o Assist with reporting and business development tracking
o Help plan marketing campaigns and client communications
o Provide general admin support to leadership


What We're Looking For

* Experience in client service, admin, or business support roles
* A confident, friendly communicator - in person and on the phone
* Highly organized with a sharp eye for detail
* Proficient with Microsoft Office and CRM systems
* Comfortable working independently and in a team


Bonus Skills

* Experience representing a company at events
* Familiarity with sales/business development processes
* Exposure to collaboration tools like Teams, Zoom, Trello/Asana
* Positive, can-do attitude


Why Join Us?

* Supportive and friendly team culture
* Varied role with exposure to events, sales, and office operations
* Real opportunity for professional growth and skill development
* Be part of a growing company making an impact
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