Crisis Services Administrator - Camden & Islington Crisis Services
An opportunity has come up within our Community Crisis Services for a full -time Band 4 Administrator -we anticipate covering Regis Road reception 1-2 days per week, Covering the crisis houses in Camden 1-2 days per week and the other day covering Greenwood Centre - but this is subject to change
You will also be required to cover the other areas of Camden and Islington Crisis services when needed which may be working from Highgate / support crisis teams
Therefore real flexibility is needed in this role as part of the Crisis Admin team across Camden & Islington
This will mean you will be required to work office based only
If you require home working this is unlikely to fit your needs
The successful candidate will work closely with multi-disciplinary teams in the division ensuring that efficient and effective administration support is given, including the collection and reporting of accurate data sets and usual admin tasks such as minute taking, ordering and delivery of stock/office supplies and any other task as appropriate
You must be experienced, dedicated, reliable, proactive, and a flexible individual who is assertive and take the initiative in anticipating the needs of their teams.
You should be able to work autonomously as well as part of a team. Along with being able to demonstrate good verbal and written communication skills
We are currently unable to offer visa sponsorship for this role so please ensure you are aware before applying
Main duties of the job
Some of the core tasks :
* To maintain and submit key performance data within strict timelines - Crisis data on RIO and caseload monitoring
* Power BI use and supporting managers with performance management
* Data entry on our Electronic Patient Records (EPR) system/RIO
* To minute Business/Team Meetings and any other relevant meeting
* To provide support with audits
* Procurement
* General administrative functions and office tasks such as minute taking and confidence with office 365 and Excel.
To be considered for this role you will be dynamic, positive, possess strong organisational and planning skills, and have the ability to effectively support clinical teams and managers within the division as required.
The roles requires someone who is multi-skilled, with intermediate to advanced Microsoft Office suite skill set (in particular Excel). Previous NHS experience in a mental health or social care environment would be highly regarded .
Data experience would be preferable and working with KPI's and dashboards
About us
North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.Our Five-Year Strategy:
We will provide consistently high-quality care closer to home.
With our partners in North London and each borough we will ensure equity of outcome for all
We will offer great places to work, providing staff with supportive environment to deliver outstanding care.
Why NLFT?
We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.
We promote flexible working and support staff with a range of health and wellbeing initiatives.
NHS Discounts, generous annual leave and NHS pension scheme
Excellent internal staff network
In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.
Job responsibilities
Please refer to the attached Job Description and Person Specification for full details and requirements of this role.
Person Specification
Qualifications/Registration
* Evidence of good general education
* Formal computing and/or business administration qualifiation or equivalent experience
* Interest in continuing professional development
Skills/Abilities
* MS Office Software, to include Excel, Outlook and PowerPoint
* Communication skills, both verbally and in writing
* Ability to prioritise workload, able to work on own initiative and be proactive in problem solving
* Able to work in a challenging environment
* Diary management
* Be able to respond flexibly to competing demands of the service
Experience
* Experienced in the use of clinical databases to enter and retrieve information
* Experience of working in an administrative role
* Experience of servicing meetings
* Experience of working in the NHS
* Understanding the needs of mental health service users
* Experience of working in a multi-disciplinary team
Knowledge
* An understanding of the Trusts Equal Opportunities policy, as well as HR policies and procedures
* An understanding of relevant legislation, e.g Health & Safety, Data Protection, Confidentiality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
North London NHS Foundation Trust
Address
Regis Road, St Pancras, Daleham Gdns and Greenwood Centre
£33,094 to £36,195 a yearPer annum inclusive of HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
455-NLFT-0352
Job locations
Regis Road, St Pancras, Daleham Gdns and Greenwood Centre
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