* Hours: 38hrs - Monday to Friday 09:00-17:30 & Weekends 1 in 3 10:00-19:00
* Work Type: Permanent
HRGO Recruitment are seeking a proactive and dedicated Client Services Associate to join our client's UK-based online auction team. The ideal candidate will possess strong communication skills, admin experience, and proficiency in Microsoft Office. You will play a crucial role in ensuring high levels of client satisfaction by delivering outstanding customer service.
Key Responsibilities:
* Respond efficiently to client inquiries via phone, email, and in-person interactions.
* Maintain and update client records using Microsoft Office and internal databases.
* Provide administrative support to the team, including scheduling, data entry, and reporting.
* Collaborate with other departments to address and resolve client issues promptly and effectively.
* Continuously seek opportunities to enhance the client experience.
Requirements:
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
* Previous experience in an Customer Services is required.
* Ability to communicate effectively and professionally.
* Excellent organisational and multitasking abilities.
* Detail-oriented with strong problem-solving skills.
* Ability to work independently and as part of a team in a fast-paced environment.
* Competitive salary with progression opportunities
* Office based in town centre with easy access to train lines
* Games room with free snacks and drinks
* Large friendly team
* Bright and open working spaces
if you are interested in this exciting opportunity, please click 'APPLY NOW' and a consultant from our Eastbourne team will be in contact.
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