Salary: £30,000 - 35,000 per year Requirements: 2 years in a 2nd line support / infrastructure role (ideally from an MSP) Strong Microsoft stack experience (Windows 10/11, Server, AD, Azure AD, O365) Networking fundamentals (VLANs, DHCP, DNS, Wi-Fi) VMware and Veeam experience Awareness of cyber security best practices Strong communication and problem-solving skills Responsibilities: Own and resolve 2nd line BAU tickets in line with SLAs Act as an escalation point for local IT teams Provide remote and on-site support to users Support infrastructure, network, and security projects Assist senior engineers with servers, networks, backups, and MDM Maintain accurate ticketing and documentation Technologies: Azure Support Network Security VMware Veeam Windows Office 365 Cloud More: We are partnering with a global organization to hire a 2nd Line Infrastructure Engineer to support and enhance our group-wide IT infrastructure. This role focuses on BAU support, technical escalations, and assisting with infrastructure and network projects. We offer a collaborative team environment where you can develop your skills and grow your career. last updated 6 week of 2026