Salary: £31,000 - 31,000 per year Requirements: Minimum 2 years experience in IT support (MSP experience preferred) Comfortable handling 2nd line support issues Solid understanding of: - Microsoft 365 / Office 365 - Windows Server - Active Directory - Networking fundamentals (DNS, DHCP, etc.) Strong problem-solving mindset and communication skills A genuine desire to learn, grow, and improve Full UK Driving Licence (required) Responsibilities: Resolving IT support tickets from start to finish (no hand-offs, real ownership) Acting as a trusted point of contact for clients Troubleshooting across desktops, servers, networks, and cloud environments Supporting Microsoft 365, Windows Server, Active Directory, and more Assisting with onsite visits when required Working closely with senior engineers and account managers to deliver exceptional service Technologies: Active Directory Cloud Support Microsoft 365 Office 365 Windows Security More: At Comms Unite, we dont just fix IT problems; we build long-term partnerships with our clients and become their trusted technology team. Weve created a culture where people actually enjoy coming to work and where your career genuinely moves forward. We offer clear career progression, ongoing training & certifications, exposure to modern tech, a supportive team environment with no blame culture, and varied work. Join us in a modern, progressive company culture located in person, and enjoy the benefits including on-site parking. last updated 17 week of 2026