General Manager, Restaurant & Bar, Stourbridge £35,000 to £38,000 PA Guest-Focused Vision | Leadership with Impact We’re looking for an experienced, forward-thinking General Manager to take the reins of this funky Restaurant & Bar in Stourbridge, West Midlands. This is more than just a management role—it’s your chance to lead and build a high-performing team, and shape the culture, standards, and success. We want to hear from you if you thrive in a guest-focused environment, love a challenge, and bring calm, clear leadership. What You’ll Be Responsible For: * Driving sales and business growth through creative promotions and exceptional guest experiences. * Full P&L accountability – challenging costs, boosting profitability, and owning the numbers. * Leading health & safety compliance to create a safe, positive working environment. * Developing a standout team culture built on collaboration, open communication, and shared success. * Delivering consistently great service, making sure every guest leaves happy. * Setting and executing clear action plans to continuously improve performance. * Keeping cool under pressure, leading with solutions, and a positive mindset. * Encouraging a “guest first” culture, where every decision enhances the customer experience. What We’re Looking For: * A confident, commercial leader with a passion for people and hospitality. * Someone who takes ownership, pride, and accountability in every part of the operation. * A strong communicator who inspires, motivates, and develops high-performing teams. * Calm, practical decision-making skills and the ability to solve problems on the fly. * A hospitality mindset that’s about doing it the right way, not just the fast way. This is a brilliant opportunity to lead a team from the ground up and make your mark on a venue with real potential