We have an exciting opportunity to become our new Hospitality Manager at one of our workplace restaurants in Milton Keynes MK15 8HD.
Wilson Vale is an established, quality-led contract caterer. We work with amazing clients across the UK who place huge value on great food as a key part of their culture and community. We work in office restaurants, independent schools and at conference venues with the same high-end ethos throughout.
Our culture unites us. We stand for craft, quality, creative freedom, forward thinking and integrity. We never compromise on our commitment to fresh, seasonal produce and the fantastic people that make it all happen!
This is a permanent position working 40 hours per week, Monday to Friday, from 8:00am to 4:30pm.
We are a fresh food–led operation catering for up to 150 people per day, offering flavourful, nutrient-rich dishes that are designed and prepared fresh each day. All food is cooked on-site using ingredients sourced from local producers. Our team has full autonomy over menu development, applying their skills and experience to deliver a consistently evolving and high-quality offering for our customers.
You will have full ownership of hospitality bookings, events, and private functions. In addition, you will support the Chef Manager with administrative duties and contribute to enhancing the overall experience for both customers and staff on site.
We are looking for someone with experience in Hospitality Management that can inspire and motivate their team yet retain a hands-on approach to the operations. You will head up the team and build on successes to deliver the highest standards of food and customer service across the site. The role requires someone who is commercially minded with the ability to demonstrate a track record of developing efficient and cost effective processes and that you have first class communication skills and a keen eye for detail.
Responsibilities:
1. Ensure hospitality services are consistently delivered to the highest standard
2. Support the Chef Manager in leading and managing the team
3. Hands-on role with oversight of daily operations
4. Ensure all customer requirements are met
5. Develop, train, and motivate staff
6. Manage labour budgets and control costs
7. Passion for great food and high-quality service
8. Strong people management and communication skills
9. Proven experience leading successful teams in a similar role
10. Ability to create bespoke hospitality offerings
11. Excellent organisational skills
12. Flexible with working hours
13. Able to lead teams to deliver strong results
14. Comfortable working under pressure and multitasking
15. Good understanding of P&L accounts
SKILLS AND EXPERIENCE:
16. Passionate about food and working as part of a team
17. Strong customer service and communication skills
18. Able to work effectively in a high-pressure environment
19. Experience in premium hospitality settings
20. Commitment to delivering exceptional service
21. Strong understanding of service styles and food trends
22. Creative, innovative, and forward-thinking approach
23. Passion for training and staff development
24. Excellent presentation skills
25. Highly organised and articulate
26. Proactive, reliable, and dependable
OUR CULTURE:
27. Craft at our core: we pride ourselves on craft-skilled chefs who prepare fresh food from scratch
28. Food-led culture: menus are central to everything we do and evolve weekly
29. Quality, seasonal ingredients sourced from over 300 British suppliers, with a focus on local sourcing
30. Creative freedom to develop exciting food themes, pop-ups, and engaging menus
31. Strong family values, with a focus on support, development, trust, and loyalty
32. Commitment to sustainability, creating food that is both delicious and environmentally responsible
33. Strong social and environmental values embedded in everything we do
34. Tailored training and clear opportunities for career development and progression
WILSON VALE PERKS:
35. Our working hours are some of the best you'll find in catering - we are strong believers in work-life balance
36. Our working environment is fun and inspiring, with excellent career development opportunities
37. Craft Works – Free craft-focused career development training programme
38. Paid training bespoke to you
39. Access to our Employee Assistance Programme- your wellbeing is very important to us
40. Online employee benefits scheme - monetary savings on everyday items!
41. Your Birthday off every year after 1 years’ service.
42. Enhanced Maternity Pay