The missions : Welcome passengers, answer questions about products and services. Process sales transactions and manage returns or refunds. Develop sales. Keep the store clean: restocking shelves with new merchandise, organizing products according to visual merchandising standards. Receive and unpackage deliveries, check stock levels and potentially assist with ordering new merchandise. Experiences, qualifications and skills : Previous experience in sales / food & beverage sector. Relevant Food Hygiene knowledge. Personnal attributes : Good understanding of food and beverage /travel retail sector Team player/good communicator Excellent customer service skills