Customer Service Advisor Iconic Family Business - Atlantic Shopping Location: Near Birmingham City Centre | Salary: £25,000 (Paid Weekly) Hours: MonThurs (09:3017:30), Fri (09:3017:00) | Contract: 3 Months to Permanent Join a 50-Year Legacy Step away from corporate call centres and into a business that treats you like family. We are one of the UK's top furniture retailers, and were looking for a motivated individual to join our energetic team in a modern, air-conditioned office near the heart of Birmingham. The Role This is a fast-paced, varied position where no two days are the same. You will be the heartbeat of our operations, managing the journey of our beautiful furniture from order to delivery. Customer Support: Handling inbound enquiries with a friendly, professional manner ( strictly no cold calling ). Order Management: Processing payments, booking couriers, and creating delivery labels. Coordination: Liaising with suppliers and third-party partners to ensure seamless service. Showroom Support: Greeting customers and assisting with general admin to keep our dynamic office running smoothly. What Were Looking For We hire for attitude and personality over a long CV. We provide full training, but you should bring: A confident, professional telephone manner. Strong IT skills (Microsoft Word and Excel). The ability to multi-task and stay organised in a busy environment. A proactive mindsetsomeone who uses their intuition but isn't afraid to ask for help. Why Apply? Stability: Weekly pay and a clear path to a permanent contract.