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Senior ict support engineer

Kilmacolm
Permanent
s1jobs
Support engineer
€36,500 a year
Posted: 21 January
Offer description

Start Date – March 2026

We are seeking a proactive and energetic ICT professional to support the School’s ICT provision in a new role. The successful candidate will have strong interpersonal skills, excellent technical knowledge, and proven problem-solving ability, ensuring the delivery of a reliable, secure and forward-looking ICT service across the School.

The salary will be £35,000 to £38,000 dependent on experience, with a generous pension and benefits package.

This is a full-year post with 5 weeks annual leave.


Job Role And Responsibilities

* All aspects of ICT facilities provision, including curricular, administrative and financial services needs.
* Ensuring the ICT Department provides an efficient and effective service to all users.
* Providing day-to-day ICT support to pupils and staff.
* Investigating, recommending and implementing future ICT developments.
* Liaising with external ICT support partners and suppliers.


Key Tasks Will Include

* Responding to Helpdesk requests.
* Providing technical support for all end users.
* Managing both on premise and cloud environments.
* Managing user accounts, onboarding and leavers.
* Maintaining asset and licence registers.
* Managing print services, namely PaperCut.
* Managing Apple devices using Apple School Manager and Jamf School.
* Liaising with external ICT providers regarding infrastructure, cyber security and disaster recovery.


Infrastructure and Networking

* Maintaining and supporting wired and wireless networks.
* Having a strong understanding of VLANs and physical network topologies.
* Configuring and supporting Fortigate firewalls.
* Support switching, routing and TCP/IP networking.
* Supporting VoIP / IP telephony systems.


Systems and Security

* Ensuring compliance with data protection regulations.
* Ensuring secure remote access solutions are in place.
* Maintaining backup and disaster recovery systems.
* Keeping knowledge up-to-date of emerging cyber security threats.


Audio Visual

* Supporting and maintaining classroom AV equipment and smartboards.


Training and Development

* Providing ICT guidance and training to staff where required.
* Undertaking ongoing CPD to keep skills up to date.

The application form and detailed job spec can be found by clicking on the s1jobs APPLY button now.

Closing date: 12 noon on Monday 26th January 2026.

For further information about this post please contact Jill Glen, Head of Commercial Operations, on (0)1505 872238.

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