Work base: Venue Cymru
Venue Cymru is the region's busiest Entertainment and Conference Centre. The venue comprises of a 1500 seat auditorium, an Arena that can accommodate 2500 standing combined with prestigious Conference and Exhibition facilities. We are now recruiting for Casual Front of House Supervisors to help deliver amazing experiences for our audiences and keep everything running smoothly on show nights.
As a Casual Front of House Supervisor, you will help lead and motivate our team of staff and volunteer stewards, ensuring every visitor enjoys a safe, welcoming, and memorable experience. You will be a key contact on performance days, handling audience queries, managing safety checks, and keeping operations running seamlessly.
We require a confident, friendly and great communicator with experience in customer service or events. An individual who can stay calm under pressure, and ensure that the audience walk away feeling valued and eager to return.
You will receive enhanced rates of pay for evening, bank holiday and weekend work.
The hours of work will require evening, weekend and bank holiday working.
Manager details for informal discussion: Samantha Roberts, Deputy Front of House Services Manager ( /
Welsh Language Skills: The ability to communicate in Welsh is desirable for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other. We're passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.
Conwy is committed to safeguarding. Qualifications and references will be verified.
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Learn more about our recruitment process by visiting our Recruitment Process Page
We're committed to developing a diverse workforce and inclusive teams that embrace a wide range of voices, experiences, perspectives and backgrounds. Creating a workplace that is welcoming and where everyone feels they belong ensures we can deliver great services.
We welcome and encourage applicants from all backgrounds and experiences.
We are a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you evidence that you meet the essential criteria of the job in your application (requirements marked with an 'E' on the Person Specification).
We are happy to provide reasonable adjustments throughout the recruitment process (and in employment) where possible. We encourage you to request adjustments. To do this please contact the manager named above to discuss your needs and potential support. There are options to apply via different formats, please contact the HR Team on to discuss how we can support you. These requests will not put you at any disadvantage.
Mae'r ffurflen hon ar gael yn Gymraeg hefyd.