Job Description
Are you a highly organised professional with a passion for customer service and internal sales support? Do you have experience working with electrical products or within a technical supply chain environment? If so, this could be the ideal next step in your career.
At MacLean International Group, we’re looking for a Sales Coordinator to join our busy and supportive team in Dingwall. This is a key internal role that helps drive the success and efficiency of our operations – supporting our sales team, managing customer enquiries, and ensuring smooth day-to-day processes.
What You'll Be Doing:
1. Manage and support established customer accounts, ensuring timely follow-up on orders, quotations, and enquiries.
2. Build and maintain strong, professional relationships with existing customers, suppliers, and internal teams.
3. Coordinate the sourcing and procurement of materials to meet customer requirements, ensuring timely and accurate delivery.
4. Act as a key point of contact for incoming enquiries via phone and email, delivering a helpful and professional experience.
5. Work closely with suppliers to track lead times, product availability, and delivery schedules.
6. Assist customers with providing technical clarifications and information where required (training will be provided as needed).
7. Build a working...