Responsibilities
* Pipeline Management and Prioritization: Collect and prioritize client onboarding requests, develop a comprehensive MARK pipeline, and adjust requests based on team capacities and business priorities. Analyze and rank sales requests to ensure strategic alignment.
* Escalation and Conflict Resolution: Serve as the escalation point for blocked or urgent cases, ensuring timely resolution.
* Arbitration Support: Assist arbitration committees with contractual disputes, ensuring compliance with policies and standards.
* Process Improvement: Develop and implement procedures to enhance operational efficiency and support transformation initiatives.
* Performance Tracking: Monitor Net Banking Income (NBI) and trade date accuracy to align with business goals.
* Digital Initiatives: Support digital transformation efforts and strategic initiatives.
* Critical Onboarding Coordination: Manage urgent onboarding requests in coordination with the Front Office, ensuring compliance with policies and regulations.
* KYC Renewal Coordination: Oversee timely renewal of KYC for designated accounts.
* Offboarding Management: Participate in offboarding processes, ensuring smooth transitions and compliance.
Profile required
* Ability to navigate complex environments
* Strong interpersonal and communication skills
* Problem-solving proficiency
* Result-oriented and solutions-focused
* Extensive knowledge of Legal and Risk environments
* Understanding of Bank onboarding processes
* Knowledge of Investment Banking infrastructure and products
Why join us
We offer visibility, exposure, and a collaborative environment that fosters innovation and community. Join us to make an impact and grow your career in a supportive, dynamic setting.
Business insight
If you meet the requirements, apply to the SG Resourcing Team. We value diversity and are committed to equal opportunity employment.
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