Overview
Senior Business Analyst - 12 month FTC. Reports To: Business Analyst Manager. Line Management: No. Role: Senior Business Analyst within the Group Transformation team, working on complex and high priority initiatives across the JD Group to support change delivery and unlock the JD strategy. Senior BAs may work on cross-functional Programmes or be embedded within an Agile Product squad. May work solo or with BAs you task manage.
As part of the role you will collaborate with business stakeholders, Programme and Project Managers, Developers, Architects, Suppliers, Testers, and Product team members. You will be a key member of the BA community, promoting best practice and helping the team evolve and grow. Quality and agility are central, driving improvements to deliver quicker to market and enhance the customer experience. You will be a highly performing, engaged colleague with a focus on personal development.
Responsibilities
* Work with Business Leads and Finance Business Partners to create business cases, focusing on effort vs value to inform and influence executive decisions.
* Lead and design workshops to achieve specific outcomes.
* Build and maintain relationships with stakeholders at all levels; engage senior stakeholders with appropriate frequency and detail.
* Lead elicitation and documentation of requirements in complex scenarios, adapting BA techniques as needed.
* Manage prioritisation in complex scenarios, ensuring alignment with business goals.
* Work with Product Managers on Quarterly and Horizon Planning, shaping the direction of a Product Squad.
* Play a lead role in a Product Squad and input at Tribe level, supporting the definition of initiatives that link to strategic objectives.
* Own and drive forward requirements during Agile delivery, creating, estimating and prioritising user stories, and maintaining the backlog to deliver business value.
* Develop and adapt comprehensive As-Is and To-Be models to identify improvement areas and support strategic process changes.
* Promote robust requirements management and traceability practices.
* Support coaching, mentoring and upskilling of the BA team and continually seek ways to improve practices and services.
* Provide high quality peer reviews and feedback on BA deliverables to maintain and improve standards.
* Take responsibility for personal development with your manager and identify training needs.
* Promote new ways of working and technologies to enhance team efficiency and quality of analysis.
Competencies And Behaviours
* Leading and supervising: demonstrate leadership, drive engagement, coach and mentor colleagues, and provide clear direction and standards.
* Adapting and responding to change: adapt to changing circumstances and diverse stakeholders with cultural sensitivity.
* Persuading, influencing and stakeholder management: build support, resolve conflict, communicate effectively to drive decisions.
* Analysing: capture and prioritise requirements, analyse data, identify patterns, and propose workable solutions.
* Management of controls, deciding and initiating action: make timely decisions, manage risks, and ensure deliverables meet quality standards.
Skills & Qualifications
The following are typical to the role of a Senior Business Analyst. The list is non-exhaustive and not mandatory for every SBA.
Professional Experience
* 5–10+ years of experience in business analysis or related field.
* Proven track record of leading complex projects and delivering business value.
* Experience working with cross-functional teams and stakeholders at all levels.
Technical Skills
* Tools: Microsoft Excel, PowerPoint, Visio, JIRA, Confluence, Trello.
* Data analysis: Basic SQL, Excel (pivot tables, VLOOKUP), Power BI, Looker.
* Modelling techniques: Use case modelling, process modelling (BPMN), data flow diagrams.
* SDLC knowledge: Agile, Scrum, Waterfall.
* Requirements management: Elicitation, documentation, validation, and traceability.
Certifications
* CBAP (Certified Business Analysis Professional) – IIBA
* PMI-PBA (Professional in Business Analysis) – PMI
* CSPO (Certified Scrum Product Owner) – Scrum Alliance
* Lean Six Sigma – For process improvement expertise
Group Transformation – Expectations Of Our Colleagues
As a Group Transformation colleague, you act as a connector, strategist and disciplined executor, translating ambition into action by aligning stakeholders, driving outcomes, and modeling the mindset to sustain change. You help ensure transformation delivers value at scale across the JD Group.
* Strategic alignment and Group thinking – Understand the JD Group-wide vision and think “JD Group First”.
* Transformation culture champion – Model behaviours that align with the transformation mindset and advocate for growth.
* Outcome-oriented mindset – Build trusted stakeholder relationships to identify solutions and deliver measurable value.
* Collaboration across silos – Connect teams, markets and partners through trust and influence.
* Discipline and rigour – Take ownership, drive accountability and follow-through.
* Agility – Be adaptable with a creative, test-and-learn delivery approach.
Key Services Of The Business Analysis Function
Group Transformation BAs deliver high-standard services to drive faster time-to-market while delivering a great customer experience. Typical services include tools and techniques, stakeholder engagement, problem analysis, estimating, workshop facilitation, requirements elicitation and documentation, business process mapping and improvement, business case development, and RFP/tender input.
We offer
We know our colleagues work tirelessly to make JD Sports a success and offer benefits including staff discount on JD Group and other brands, plus personal development opportunities.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Research, Analyst, and Information Technology
* Industries: Retail
Thank you for your time
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