Helpdesk Coordinator About the Company Join a fast‑growing, well‑established contractor specialising in drainage, plumbing, and property maintenance across the UK. The business is known for doing things properly — reliable service, strong teamwork, and a commitment to supporting both clients and engineers. You’ll be part of a close-knit operations team where your work directly keeps engineers moving, clients informed, and the whole operation running smoothly. About the RoleThis is a hands-on coordination role at the heart of a busy engineering and maintenance environment. You’ll be supporting field engineers, managing job bookings, ordering parts, updating clients, and keeping everything running on schedule. This is not an IT helpdesk role. It’s ideal for someone who thrives on organisation, pace, and problem‑solving. What You’ll Be Doing Job Booking & Progression — Book, rebook, and progress reactive and planned maintenance jobs Job Updates — Add notes, completions, and details for drainage and plumbing works Invoicing Approval — Approve completed jobs for invoicing Engineer Scheduling & Coordination Daily Scheduling — Plan engineers’ workloads and manage diaries Progress Monitoring — Adjust schedules as jobs change Engineer Liaison — Coordinate access, parts, and site attendance Invoicing & Client Liaison Rai...