Senior Underwriting Operations Specialist (FinPro)
đź“Ť London |
🏢 Leading Lloyd’s of London Market Insurer |
đź“„ Permanent
About the Rol
eWe are partnering with a leading Lloyd’s of London market insurer to hire a Senior Underwriting Operations Specialist within their FinPro division
This is a fantastic opportunity for a Senior Underwriting Assistant (or similar) looking to step into a broader, more strategic role. You’ll act as a key link between underwriting and operations, ensuring the accurate and efficient handling of complex risks while driving improvements across processes, data quality, and reportin
g.
Working closely with the Operations Manager, you’ll also take ownership of projects, support team development, and deputise where required — offering real visibility and progression potenti
al.
Key Responsibili
tiesUnderwriting & Operational Sup
* portManage complex bookings, queries, and transactional activity across FinPro busi
* nessOversee lineslips and binders, including EPI vs signed premium reviews and adjustm
* entsEnsure accurate processing within underwriting systems (e.g. Genius / I
* RIS)Maintain renewal trackers and ensure timely follow-ups with underwriting t
eams
Data Quality & Process Excel
* lenceReview exceptions reporting, identifying trends and driving continuous improv
* ementEnsure EPI and policy data is accurate and up to date across sy
* stemsCapture and escalate data quality issues (internal teams and offshore part
* ners)Support delivery and monitoring of SLAs and
KPIs
Credit Control & Financial Ove
* rsightPartner closely with Credit Control to resolve aged debt and unallocate
* d cashSupport resolution of top debt cases, liaising with brokers and underw
* ritersIdentify recurring issues and implement solutions with key stakeh
olders
Stakeholder Management & Lea
* dershipAct as a key contact for underwriters, brokers, and interna
* l teamsAttend business unit meetings and deputise for the Operations Manager when r
* equiredSupport onboarding, training, and mentoring of junior team
* membersDeliver training to offshore teams and broader support fu
nctions
Continuous Imp
* rovementDrive efficiencies and improvements across underwriting support p
* rocessesSupport audit activity and maintain strong documentation s
* tandardsContribute to operational projects and broader team ini
tiatives
Skills & E
* xperienceStrong experience as a Senior Underwriting Assistant (or similar) within the London / Lloyd
* ’s MarketProven exposure to complex risks, binders, and underwriting
* processesExperience with systems such as Genius and/or IRIS highly
* desirableStrong Excel and analytic
* al skillsExcellent stakeholder management and communication
* abilitiesHighly organised, with the ability to manage competing p
* rioritiesProactive mindset with a focus on improvement and
delivery
* Why Apply?Join a high-performing, market-leading Lloyd
* ’s insurerStep into a more strategic, visible role beyond traditional UA respon
* sibilitiesGain exposure across underwriting, operations, and finance
* functionsOpportunity to mentor, influence processes, and dr
* ive changeClear progression pathway within a collaborative e
nvironment