About Boux Avenue
We are a cool, young, London‑based lingerie, nightwear and swimwear brand with 27 stores across the UK and a thriving e‑commerce business at www.bouxavenue.com. Founded in April 2011, we describe our core aesthetic as a blend of the sweet and the sexy, with bi‑annual collections designed by our in‑house team. We pitch at an 'accessible luxury' price tag and are known for femininity, quality, comfort and fit, backed by a free and expert bra fit service in all of our stores. We are an inclusive brand for everybody, available in sizes 28‑40, A‑G cups and sizes 6‑18.
Responsibilities
* Optimise all sales opportunities
* Assist with the effective implementation of all Boux Avenue systems, procedures, policies and regulations
* Serve customers enthusiastically, establishing their needs and matching products to those needs through the application of a high level of product knowledge and, where necessary, offer alternatives
* Operate the till in an efficient manner, processing all methods of payment with high regard to customer care and security procedures and handle and wrap the merchandise with care
* Assist with the effective implementation of promotions, including point‑of‑sale material and stock displays and help ensure all promotions are implemented on time
* Deliver exceptional service at our till point, process purchases accurately and efficiently whilst executing high standards of gift wrap
* Provide customers with expert bra fit, from the sales floor through to the fitting suite and closing of the purchase (subject to base contract)
* Understand and demonstrate Company values and behaviours
Qualifications
* A passion for providing outstanding customer service
* Previous retail experience
* High levels of energy and enthusiasm, but able to remain calm and focussed under pressure
* Ability to communicate and interact with a broad range of people
* Be resilient and 'spring back' from setbacks
* Flexibility to work varied hours including weekends and nights
* Ability to show a passion for retail and the Boux brand
* Ability to be a clear and confident communicator
* Ability to be proactive and in a courteous manner
* Ability to show enthusiasm & commitment
* A hands on approach to teamwork
Benefits
In return, you will be offered a competitive salary, generous holiday entitlement, a fun working environment with regular social events and generous discounts across Boux Avenue, Ryman and Robert Dyas brands.
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