It's more than a job When you work in Freight Logistics and Operations at KuehneNagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At KuehneNagel, our contribution counts in more ways than we imagine. Are you ready to take control of critical transport operations in a fast-paced, high-stakes logistics environment? We're looking for a Transport Controller to join our LHR team to ensure the smooth coordination of time-sensitive preplanned/same day collections, deliveries, and airport tenders & recoveries. As a Transport Controller, you'll be responsible for managing daily driver schedules, monitoring live transport activities, and ensuring compliance with operational standards. You'll work closely with internal teams and external partners to deliver exceptional service for QuickSTAT and Sterling Aviation consignments-many of which are life sciences or AOG time critical. This role works in shifts, 7am to 7pm, 4 days on, 4 days off. How you create impact - Schedule and allocate drivers for nationwide collections, deliveries, and airport tenders/recoveries - Monitor live transport activities and liaise with drivers and subcontractors - Ensure timely milestone updates (e.g., Pick-Up, Out for Delivery, POD) - Manage shared mailboxes and respond to internal transport queries - Maintain driver discipline and standards (e.g., appearance, vehicle cleanliness, punctuality) - Provide clear shift handovers and escalate issues to management as needed - Support quality control and continuous improvement initiatives What we would like you to bring - Experience in courier or freight operations, including import/export and transport - Strong knowledge of UK road networks and route planning - Familiarity with temperature-controlled packaging and transit milestones - Excellent communication, time management, and problem-solving skills - Ability to work under pressure and manage multiple priorities - Proficiency in MS Word, Excel, and PowerPoint - Good Distribution Practice knowledge. - Experience using a Transport Management system preferred. What's in it for you If you would like to become a valued member of our team, we will make sure that you're rewarded for your commitment and expertise. You can join the contributory Kuehne Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance program providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life as proud holders of the Gold Covenant, we are a forces-friendly employer who recognize the skills, expertise and value service leavers bring to our organization. Who we are Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At KuehneNagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine. We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid. Kuehne Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.