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Customer solutions specialist

Worcester
Freudenberg
Posted: 3 November
Offer description

Working at Freudenberg: We will wow your world!

Responsibilities:

1. Shape: Shape a brand-new department, creating processes, systems, and procedures that drive efficiency and growth.

2. Engage: Act as the main point of contact for existing clients, building trust and strong relationships.

3. Identify & Promote: Spot opportunities for upgrades and enhancements, and champion Aquabio’s proactive sales approach to maximise value-added solutions.

4. Coordinate: Prepare accurate quotations and proposals, collaborating with internal teams for pricing and resources.

5. Track: Monitor campaigns, follow up on quotations, and maintain a clear, organised sales pipeline.

Qualifications:

6. Experience: Proven background in after-sales, technical sales, or project support.

7. Drive: Strong customer focus combined with a proactive sales mindset.

8. Confidence: Ability to handle technical enquiries and prepare accurate quotations.

9. Organisation: Skilled at managing multiple campaigns and deadlines.

10. Communication: Excellent interpersonal skills to build trust and long-term relationships.

11. Commercial: Attention to detail and ability to negotiate with suppliers and subcontractors.

12. Tech-Savvy: Comfortable with MS Office, Sage, and new technologies.

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