Job Title: Customer Accounts Supervisor Location: Ipswich Salary: £39,000 per year plus a performance bonus Contract: Full-time, permanent We are now seeking a Sales Account Manager to lead a team of four sales executives, manage international customer accounts, and drive commercial success — all from our Suffolk office. Benefits: * £39,000 annual salary plus performance bonus. * Career progression opportunities within a global business. * Supportive and collaborative working environment. * Office-based role in Suffolk (near Ipswich) — no travel required. Responsibilities: * Lead and motivate a team of four, ensuring targets and objectives are met. * Manage and grow a portfolio of international customer accounts. * Negotiate pricing, contracts, and terms to achieve the best outcomes for clients. * Monitor sales performance, track KPIs, and prepare regular reports. * Work closely with operations, finance, and procurement teams to deliver seamless account management. * Provide excellent service and long-term value to customers. Requirements * Proven experience in sales account management (B2B preferred). * Previous team leadership or supervisory experience. * Strong negotiation and relationship-building skills. * Commercial awareness and confidence in working with numbers. * Excellent communication skills (written and verbal). * IT literacy, including CRM systems, Excel, and MS Office