This is an exciting opportunity to join the administrative team at Donneybrook Medical Centre.We are looking for a clinical coder who can also support the administrative team at the Practice. The ideal candidate will assist management in delivering admin support in addition to ensuring all electronic records are accurate and up to date. Candidates should be computer literate and able to manage a varied workload which promises never to get you bored!
Main duties of the job
Responsibilities include providing administrative support to the Practice whilst also reviewing the clinical paperwork workflow (patient discharge summaries, consultant clinic letters etc.). Our workflow protocol ensures that GPs only see items of correspondence they need to action, and the rest is on the patients record ready for their next interaction and appropriately coded. The post holder will also carry out general clerical duties and other related delegated duties considered appropriate to the job role. Relevant training will be available for the successful candidate.
About us
Donneybrook Medical Centre is a thriving 8,300 + patient practice located in the centre of Hyde, Cheshire with excellent transport and motorway networks. Our team consists of 3 GP Partners, 2 salaried GP's, 1 Pharmacist/ACP and Nursing Team.We recognise that our brilliant team delivers quality patient care and if, like us, you too are passionate about patient care, we will support you in your role to grow with us.
Job responsibilities
Administrator/Clinical Coder reporting to Practice ManagerContracted Hoursup to 40 hours per week(Monday-Friday)Contract TypePermanent. The administrative element of the role requires organisational and IT/data entry skills and attention to detail. Familiarity with the EMIS Web computer system and Docman would be advantageous. The coding element is to review the clinical paperwork workflow (patient discharge summaries, consultant clinic letters etc.). The purpose of the role is to ensure that GPs only see items of correspondence they need to action, and the rest is on the patients record ready for their next interaction and appropriately coded. This involves following a protocol, so that the process is safe and effective. Strong skills at picking out key information from a range of clinical correspondence are essential. Training will be made available to the successful candidate.To thrive in this key role, you will preferably have excellent admin skills and desirable clinical knowledge and/or experience of clinical coding. You will read hospital correspondence for a large portion of the day as well as undertaking data entry and coding, and will need to understand the implications of what you are coding, and when to file or forward letters on to other staff. You will proactively follow-up issues you identify where possible (e.g. ordering a further blood test), seeking appropriate support and clearly documenting what you have done.You will need to develop a broad understanding of General Practice, and an in-depth knowledge of medical terminology, coding and the clinical coding process.Key Tasks & ResponsibilitiesInput patient information into computer.Convert relevant diagnostic and procedural details into alpha-numeric codes.Enter coded information accurately and consistently.Review and interpret the content of hospital and other clinical letters, discriminating between letters requiring action and those which do not, and identifying relevant coding and action points.Workflow of tasks back to GPs or other healthcare professionals that require further action, advice or input.The administrator part of the role includes but not limited to: Recalling patients who need long term conditions, immunisations and other investigations or tests. Searches run at defined intervals, checks made and actioned accordingly. Statistics show that work has been undertaken and patients have been booked for reviews and follow-ups overall % of reviews achieved across the year. Demonstrates good understanding of EMIS Web, including relevant searches and documents required. Scanning documentation. Locating and filing medical records. Dealing with subject access requests including photocopying and/or sending documentation and invoicing where required. Providing support to research projects in which the Practice is participating. Other data entry or coding tasks. Summarise patient notes (paper and electronic) onto the clinical computer system for newly registered patients and for those already registered with us.Work as a member of a multi-professional team, sharing clinical/administrative experience and working towards a patient-centred approach provision.With other members of the Practice and Network Teams, support the delivery of the local APMS contracted work, including the Quality & Outcomes Framework.Attend multi-disciplinary meetings and education sessions organized by the Practice when appropriate.Actively engage in assessment and development of competence through observation and supervised practice.Keep up to date with relevant medical research and evidence-based medical practice.Regularly reflect on own practice (and keep a record of learning encounters) in order to identify learning needs and encourage self-directed lifelong learning and continued professional development.Practice within professional code of conduct and recognise limitations accordingly.To work safely and abide by Practice policies and procedures including Infection Control, Information Governance, Health & Safety and Manual Handling.To work according to child protection and adult protection guidelines at all times.To work with the Practice Manager to develop an annual personal/professional development plan, undertaking training relevant to the post.To observe complete confidentiality at all times and to ensure that there are no breaches of confidentiality as a result of your actions.To carry out any other duties as may reasonably be requested by the Practice Manager and the partners.
Person Specification
Key skills and abilities
* Excellent attention to detail
* Able to enter information accurately and consistently
* Good analytical skills
* Ability to manage time and workload
* Ability to deal with all matters in a confidential manner.
Qualifications
* Educated to GCSE level or equivalent (with C or above in Maths and English)
* Approved Qualification in Clinical Coding or Medical Terminology
* Evidence of Read Code training
Qualities & Attributes
* Detail orientated person
* Reliable, trustworthy and conscientious
* Self-starter, able to take direction and work as part of a team
* Able to pick up what is happening around you and be able to show a proactive approach to excellent workflow delivery.
Experience
* Experience of working within an administrative role
* Good IT skills, able to use Microsoft office & learn how to use new applications
* Previous experience within Primary Care:
* Previous knowledge of EMIS Web clinical system.
* Experience of medical coding within EMIS Web and summarising of patient notes.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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