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Customer analyst

Newcastle Upon Tyne (Tyne and Wear)
Harnham Search & Selection
Customer analyst
Posted: 24 April
Offer description

Customer Analyst

£45,000–£50,000 + Bonus

Stratford-upon-Avon (Hybrid – 1x Day a Week in Office)


If you’re a SQL-heavy analyst tired of insight going nowhere, this is where your work actually turns into live customer campaigns! Brand-new role, strong team, and a business investing heavily in customer data + marketing capability.


The Company


You’ll be joining a leading UK insurer with a strong reputation for customer experience and long-term stability; they’re in the middle of a major data transformation, with new platforms, better access to customer data, and a real push towards data-led decision making across the business.


The Role


Sitting in the Customer Selections & Analytics team, you’ll own the delivery of campaign selections end-to-end. This is a hands-on SQL role with clear commercial impact.


Key responsibilities:

* Build and deliver campaign selections using SQL
* Translate marketing briefs into technical requirements
* Work across CRM, transactional & engagement datasets
* Support test & learn campaigns and performance tracking
* Push selections into CRM (moving to Dotdigital)
* Plan and manage campaign cycles 1–2 months ahead


You’ll work across Financial Services, Personal Lines & Commercial, giving you broad exposure across the business.


Your Skills & Experience


* Strong SQL
* Background in campaign selections / CRM / customer analytics
* Experience working with large datasets
* Ability to translate business needs into data outputs


The Benefits


* £45,000–£50,000
* Bonus


How to Apply


Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page.

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