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Job Reference: HCC621630
Salary Range: £26,918 - £29,616 per annum
Work Location: Elizabeth II Court, Winchester (Hybrid Working)
Hours per week: 37
Contract Type: Permanent
Closing Date: 20 July 2025
Interview Date: 28 July 2025
An exciting opportunity has arisen for a Traveline Coordinator to join our Passenger Transport team at Hampshire County Council.
The Role:
The provision of quality public transport information is embedded within the Hampshire Bus Strategy and essential for achieving our vision of doubling the number of bus passenger journeys made in Hampshire by the end of 2034/35.
Based within the Passenger Transport Team, your role will be to work with local bus operators to ensure accurate and timely data is shared and to ensure all timetable data is input into the National Public Transport Information (Traveline South West) on behalf of the Hampshire Consortium members to provide the traveling public with reliable journey planning information.
What you’ll do:
* Working closely with contractors, suppliers and other stakeholders, you will be an effective communicator with well-developed interpersonal skills and a commitment to team working as well as the ability to work on your own.
* To be responsible for the preparation, monitoring and supply of data in accordance with the NPTI update Protocol and the requirements of the DfT through Transport Direct. This includes timetable preparation, links with driver and vehicle allocations, stop details, unique referencing (NaPTAN and SMS) and the supply of route related information.
* To be responsible for organising the verification of the data supplied to Traveline South West and Bus Open Data Service (BODS).
* To work closely with the Information Systems Officer regarding stop names or locations, as required, and assist with the maintenance of stop datasets in line with DfT requirements.
* To collate and enter travel disruption information via the Incident Capture System (ICS) or Event Management System modules as required.
* To be responsible for the preparation, monitoring and input of data into the DIVA system, including timetable preparation, links with driver and vehicle allocations, stop details, unique referencing (NaPTAN and SMS), and route-related information.
What we’re looking for:
We are seeking a highly organized and proactive individual with a proven background in administration and data handling, as well as a basic understanding of the transport industry.
The ideal candidate will have strong communication skills both written and verbal, and be capable of managing multiple projects effectively and efficiently. They will have excellent attention to detail and problem-solving skills, as well as the ability to multitask and meet deadlines.
We offer a comprehensive induction programme with all necessary training, including details of holiday entitlement, pension scheme, flexi-time, family-friendly policies, and interest-free travel loans and discounts. We promote a flexible, motivating, and inclusive workplace where employees are empowered to excel and grow in their roles.
If you think you have what it takes to make a real difference in Hampshire, get in touch!
Hampshire County Council is recognized nationally as one of the highest performing local authorities in the UK. We offer a modern, supportive, and collaborative working environment, and are committed to making the most of your skills with a great work-life balance.
Additional Information:
Contact Details for an Informal Discussion:
Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people, and adults. We expect all employees, workers, and volunteers to share this commitment. Our recruitment practices reflect this commitment.
We are an equal opportunity employer, ensuring all sections of the population have access to jobs without discrimination based on age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity, unless a Genuine Occupational Requirement applies. We are also a Disability Confident Employer, committed to inclusive and accessible recruitment processes.
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