Job Information
Employer: Co‑op
Location: 8 McDonald Road, Edinburgh, EH7 4LU
Role: Customer Team Leader
Pay: £14.48 per hour
Contract: Permanent, part‑time (16 hours per week + regular overtime)
Working pattern: Mix of opening, closing, and mid‑day shifts, with flexibility; includes at least 2 evening shifts and 1 weekend shift (Friday after 6 pm, Saturday, or Sunday).
Closing date: 26‑05‑2026
Why this job matters
You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co‑op membership, helping to drive the growth of our unique business.
What you’ll do
* Own the day‑to‑day running of the store by leading the team on your shift
* Motivate, coach, and support your team to deliver great service and efficient operations
* Work hands‑on on the shop floor and tills, and in our in‑store bakery supporting daily operations and setting the pace for a team of Customer Team Members
* Support store performance through merchandising, stock accuracy, and HR processes
* Champion Co‑op through community engagement and membership growth
What you'll bring
* Passion for people and leadership
* The ability to work flexibly and lead by example
* Skills in retail, merchandising, or team management (experience not essential)
Why Co‑op?
At Co‑op, we’re owned by our members. And because we’re owned by you, we can do right by you. When you join us, you’re not just taking a job—you’re joining a movement. We put people and communities first and are powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:
* Full training and career development resources
* 30% discount on Co‑op products in store
* Flexible access to you pay as you earn it
* Up to 10% pension contributions
* 36 days of holiday (pro‑rata, including bank holidays)
* 24/7 access to GP appointments and colleague support programme
* Market‑leading policies to help you through life's big moments
Diversity & Inclusion
We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for the job. If you need any adjustments during the recruitment process, we’ll support you.
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