Job Description:
Important Application Requirements:
Applicants must have 5 years of checkable references, a valid passport or ID card, National Insurance proof, and proof of address (e.g., bank statement or utility bill). HMRC employment history letter of the last 5 years.
If successful, a valid Disclosure (CRC) will be required.
As a member of the Assistance Team, you will be responsible for delivering customer service excellence to passengers.
As a Customer Assistant, you will play a vital role in supporting the airport operations and ensuring a positive experience for all passengers. The purpose of this role is to provide the highest level of customer service at all times and ensure a smooth and pleasant journey for passengers.
Main Duties:
* Be professional, polite, and courteous at all times.
* Provide assistance with passengers.
* Complete all necessary paperwork legibly and submit it promptly.
* Carry out any additional reasonable duties as assigned by operational management.
Essential Criteria:
* Ability to assist passengers in accordance with guidelines.
* Capacity to provide navigational support to passengers as required.
Job Types: Full-time, Permanent, Zero hours contract
Ability to commute/relocate:
* Hounslow: reliably commute or plan to relocate before starting work (required)
Language:
* English (required)
Work Location: In person