IT Support and Administration Technician
Posted: 24/04/2025
Closing Date: 27/06/2025
Job Type: Permanent - Full Time
Location: LCS
Job Category: IT
At Lycée Condorcet Sydney, our school combines French traditions with Australian energy to create a unique educational experience. Our mission is to give students a world-class education in an international environment that allows them to graduate as French-English bilingual citizens of the world.
Maximum term contract - Monday to Friday from 8:30am till 4:30pm
Key responsibilities and tasks include but are not limited to the following:
Security and Recovery
* Adopt, promote, and train in Cybersecurity best practices
* Disaster Recovery
Desktop computing
* Installing computers and devices for replacement projects
* Accurately record, update requests using the IT service desk system
* IT Asset management, inventory, and documentation
Computer Projects
* Booking devices, preparing, deploying, charging, returning, and accounting
* Ensure audio-visual setup and functionality for events and meetings
* Video production assistance: recording and editing
* Managing digital signage content and schedules
* User and guest Wi-Fi connectivity and support
User accounts
* Gmail accounts
* Pronote account management and communication with parents
* O365 license assignment
* Eduka and MYOB account management
Software
* Preparing and deploying computer images
* iPad application licensing and deployment, MDM
Infrastructure
* Bell scheduling, tones, and resampling
* Turnstile system administration and card reading
* Telephone system movements, changes, and documentation
Training
* Delivering training and user inductions to develop general computing skills of staff
* Creating training videos and screencasts
* Creating, maintaining, and publishing support documentation
Desired Skills and Experience
Required Skills:
* Relevant industry or professional qualifications
* Strong communication skills; French speaking is a bonus but not mandatory
* Ability to prioritize, manage, and perform to meet customer service expectations
* Provide orientation to new users of existing technology
* Maintain confidentiality
Technical Skills:
* Experience in desktop support and troubleshooting
* Implementation and support of TCP/IP networks
* Windows technical expertise
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