Are you an experienced resilience professional ready to lead, influence and make a tangible difference? We are seeking an Emergency Planning Specialist to play a pivotal role in strengthening the company's preparedness, response and recovery arrangements for emergencies and incidents. In this role, you will act as one of the company's subject matter experts for emergency planning and business continuity.
Key Responsibilities
* Establish and sustain a high‑performing emergency planning and incident management framework that enables coordinated, timely, and effective response to incidents, minimising impact on customers, services and the environment.
* Provide demonstrable compliance with all relevant legislation and regulatory requirements, ensuring the organisation consistently meets statutory duties and maintains regulator confidence in its resilience capability.
* Ensure business continuity arrangements are fully integrated with emergency planning and are capable of maintaining critical services during disruptions.
* Build and sustain a competent, confident workforce capable of fulfilling incident management roles effectively through structured training and exercising.
* Drive measurable improvements in organisational preparedness and resilience by ensuring lessons learned from incidents, exercises, and emerging risks are systematically captured and implemented.
* Maintain strong, trusted relationships with internal leaders and external partners, ensuring coordinated planning, effective communication and a shared approach to resilience and emergency response.
Qualifications
* Robust understanding of emergency planning, incident management and organisational resilience principles.
* Strong leadership and decision‑making skills, particularly under pressure during incidents.
* Excellent coordination, facilitation and organisational skills to bring cross‑functional teams together.
* Highly effective written and verbal communication skills, including briefing senior leaders.
* Strong influencing and relationship‑building skills with internal stakeholders and external partners.
* Analytical and problem‑solving ability, with sound judgement in complex or fast‑moving situations.
* Ability to develop and maintain high‑quality emergency plans, reports and regulatory submissions.
* Proven experience in emergency planning, incident response or organisational resilience within utilities or similar sectors.
* Experience leading or supporting live incident response within Gold‑Silver‑Bronze structures.
* Experience designing and delivering training, exercises and debriefs.
* A full driving licence and the ability to obtain security clearance.
Beneficial Experience
* Familiarity with water and wastewater operations, risk assessment and business continuity.
* Awareness of relevant regulations such as the Civil Contingencies Act, SEMD, DWI, EA and Ofwat requirements.
* Experience working with multi‑agency partners, including Local Resilience Forums, emergency services and local authorities.
* An emergency planning qualification.
Diversity & Inclusion
We are passionate about diversity and inclusion. All applicants are welcome. We have signed the Armed Forces Covenant and are a Disability Confident Employer. If you require reasonable adjustments during the recruitment process, please inform a member of our Recruitment team.
Benefits
* Combined pension contribution of up to 20 %.
* Career progression and professional development opportunities.
* 25 days' holiday rising to 28 with length of service.
* Opportunity to sell up to five days of holiday each year.
* Opportunity to buy up to ten days of holiday each year (subject to conditions).
* Healthcare package that allows you to claim back healthcare costs.
* Life assurance of up to eight times your salary.
* Opportunity to lease a new electric car through salary sacrifice (subject to conditions).
* Cashback and discounts from more than 3,000 retailers.
* One paid volunteering day each year.
* Enhanced family leave and pay arrangements.
* Access to an interactive health and wellbeing platform.
* Support from trained mental health first aiders.
* £1,000 referral fee if you recommend someone who is successfully recruited by us.
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