Boring? Expensive? Dull? Jimmy Fairly was born, not with a want but a need to revolutionise the optical industry. Founded in 2010 by Antonin Chartier, a 23-year old psychology student with a passion for entrepreneurship. Chartier’s concept was simple: quality glasses, fair prices and a positive social impact.
Over a decade later, little has changed. Now with over 100 stores across Europe and UK, Jimmy Fairly is successfully bringing back great style and a smile to the optical world. Great style by dropping on-trend designs every 6 weeks, with a short-circuit manufacturing process that does not compromise on quality or our planet. A smile with a customer-centric approach, from the moment a customer enters a Jimmy store, to having their eyes tested by our expert optometrists and seeking help from our exceptional after-care team.
Better everyday!
We are looking for new talents to be part of this amazing adventure. Are you ready to join a bouncy, cohesive and passionate team to challenge the status quo?
Purpose of the role
We are looking for someone who is attentive, reliable, full of energy, approachable, punctual with extensive knowledge of fashion and trends of the season and confident in engaging and styling customers.
The Sales Assistant will welcome and assist customers throughout the entire sales process, describing the product, always focusing on delivering the highest customer experience. You will support the store management in building a store environment that nurtures creativity and employees development.
Own your future, Jimmy will invest in you!
1. We'll develop you on all retail aspects
2. We'll give you full optical training with our expert Optometrists
3. We'll help you build your career development plan to grow your skills for your current role and prepare you for the next
The Role:
Every day is different at Jimmy Fairly, however your key missions will include:
Customer experience
4. It is essential for you to be a great brand ambassador and embrace the brand Selling Ceremony
5. You will provide an amazing in-store customer experience using the Optometrist’s recommendations to build perfect product solutions for the customer
Performance
6. High commercial efficiency to reach monthly targets and your personal KPIs
7. Be able to build customer loyalty, understand customer relationship management
8. Be knowledgeable of the collection and the brand iconic pieces
Operations
9. Operating till system, take and process payments
10. Inventory management
11. Follow company policy and procedure
12. Ensure the shop floor and stock room standards are maintained in a clean, tidy condition
13. Process deliveries (new collection, replenishment…), transfers
14. Support the Store Management in the VM guidelines implementation
Optics
15. Delivering the technical tasks in the store by ensuring the safe supply of eyewear, such as ordering, verification, glasses collections & glasses adjustments
16. You will be working with the latest generation equipment: sales assistance and measurement on the Smart Mirror 4 application, simple and digital customer journey on iPad
Required knowledge, skills and qualities:
17. High motivation & enthusiasm toward our brand
18. Be eager to learn, develop yourself and others
19. A passion for delivering a personalised client experience
20. Be a quick learner and good listener
21. Problem solver! Adapt to new situation, be proactive!
22. A positive mindset and smiley attitude
23. Strong verbal & written communication skills
24. Good understand of business KPIs
What’s on Offer?
25. Very competitive bonus scheme
26. Welcome pair of Jimmys on your first week
27. Great employee discount
28. Pension contribution
29. Private healthcare
30. Part travel expenses paid
Jimmy Fairly is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Salary: £25,400.00 per year + monthly bonus