As our Meeting & Event Sales Coordinator, you will understand what it means to deliver amazing hospitality and thrive on exceeding guest expectations. Your primary focus will be on our Meetings, Events, and Groups business, handling enquiries, finalizing event details, billing, and record keeping.
In some hotels, we have launched V Works, our co-working business centre. Can you sell the dream of a collaborative working space? You will wow customers with fantastic service, grow the customer base by identifying new leads, and converting enquiries into members. With a great personality and a passion for sales, you will offer excellent options for guests while ensuring hotel profitability.
You should be highly attentive and capable of delivering consistent standards. A can-do attitude is essential. Teamwork is key in this industry; you should be a strong team player willing to help wherever needed.
Work, Grow, Play! At Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for guests to work, eat, relax, play, and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, you will deliver service that sets us apart from the competition.
Join us and enjoy benefits such as…
* Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
* Discounts on overnight stays at Village Hotels, starting from £35 with a friend, including breakfast.
* Friends and Family discounted stays from £49 including breakfast.
* 50% discount on Food and Drink at Village Hotel Pub & Grill, on or off shift.
* 30% discount in our Village Hotel Starbucks stores, on and off shift.
* Excellent training and development, including Rising Stars and Talent Academy programmes.
* Mobile Gaming training platform for engaging learning experiences.
* Discounts and cashback offers on High Street brands and supermarkets.
* Well-being, healthcare benefits, and monthly mental health programmes.
* Mental health first aiders and up to 2 mental health days annually.
* Financial wellbeing support and salary drawdown via Wagestream.
* Access to Employee Assistance Programme for support and counselling.
* Flexible working hours.
* A fun, supportive, and inclusive work environment with team events.
* Reward and Recognition schemes.
* Anniversary rewards for service milestones.
* Electric car salary sacrifice scheme.
* Guaranteed day off on your birthday.
* Discounted Health Cash plan and Sick pay Insurance.
* Big People Days to celebrate and reward employees and communities.
* Enhanced maternity and paternity benefits and pay.
* Company Pension scheme.
* Life Insurance.
* Terms & Conditions apply based on your contract.
What we need from you…
* Be imaginative, identify new business opportunities, and stay aware of local developments and competitors.
* Attention to detail to ensure contracts and quotes are accurate.
* Ability to understand guest needs, conduct show-arounds, and promote all our services.
* Strong commercial acumen to ensure appropriate staffing levels and drive conversion.
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