Job Summary
We are seeking a dedicated and organized Dental Receptionist cum Qualified Denta nurse to join our team. The ideal candidate will be responsible for managing the front desk operations of our dental practice, ensuring a welcoming environment for patients while handling administrative tasks efficiently. This role requires excellent communication skills, attention to detail, and proficiency in various medical and dental software systems.
Responsibilities
* Greet patients warmly and assist them with the check-in process.
* Schedule appointments and manage the dental office calendar.
* Handle patient inquiries via phone and in-person, demonstrating excellent phone etiquette.
* Verify insurance information and perform insurance verification for patients.
* Maintain accurate patient records in compliance with HIPAA regulations.
* Process medical billing and coding using various EHR systems such as Epic, Meditech, or eClinicalWorks.
* Review documentation for accuracy and completeness.
* Assist with medical collections as needed.
* Manage multi-line phone systems efficiently to ensure prompt communication.
* Maintain cleanliness and organization of the front desk area.
* Collaborate with dental staff to ensure smooth clinic operations.
Qualifications
* Previous experience as a Dental Receptionist or in a similar role within a dental or medical office is preferred.
* Familiarity with dental terminology, CPT coding, ICD-9, and ICD-10 is highly desirable.
* Proficient in using Debtal software such as Exact .
* Strong computer skills including Microsoft Office Suite and typing proficiency (10 key typing is a plus).
* Knowledge of medical billing, and health information management is beneficial.
* Excellent customer service skills with a focus on patient satisfaction.
* Ability to handle clerical tasks such as filing, documentation review, and administrative support effectively.
* Strong organizational skills with the ability to multitask in a fast-paced environment. Join our team and contribute to providing exceptional care while ensuring efficient office management. We look forward to welcoming a new member who shares our commitment to patient service excellence.
Job Type: Full-time
Pay: £12.21-£15.00 per hour
Expected hours: 40 per week
Benefits:
* Free parking
* On-site parking
Application question(s):
* Qualified Dental nurse or near to qualification.
Location:
* Lydney GL15 5DG (required)
Work Location: In person