Shift Supervisor - Vauxhall £32,000 - £34,000 + Package
An exciting opportunity up for grabs for an evolving brand in the Vauxhall area.
Job Purpose:
* Shift Supervisors are responsible for the overall performance of dark stores during their dedicated shift and, therefore, are one of the key drivers of our clients continued growth.
* To be successful in this role, you will need to have a passion for motivating people, strong communication skills and a determination to achieve great results and create an exceptional customer experience.
Main Accountabilities and Responsibilities:
* Supervise your assigned Store during your shift, including motivating, guiding and leading your store team
* Ensure customer orders are correctly prepared whilst being acutely aware of the SLAs and KPIs the store operates
* Owning stock management - from inbounding and putaway to cycle counting
* Provide end of shift reports to the next incoming Shift Manager
* Check staff resourcing ahead of time and resolve any issues.
* Ensure correct attendance management procedures are followed when issues arise
* Practising Health & Safety as a maximal priority
* Manage and report on performance during the shift - including escalation of issues
* Liaise with the Store Operations Manager regularly to discuss performance improvements
Skills, Experience and Attributes:
* Previous experience managing front line operations teams whilst meeting demanding performance standards
* Experience in the Food, Retail, Hospitality or Warehouse environments (or similar live operational environments).
* Strong leadership skills with the ability to motivate and inspire a team by being personally invested in their success
* The ability to confidently and independently lead shifts
* Strong problem-solving and organisational skills
* Flexibility to be available for morning, daytime and night-time shifts