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Would you like to kick start your career in a supportive, collaborative, and innovative company?
Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?
Join our Information Security Team!
The Information Security team works to ensure Softcat can operate effectively while being resilient to cyber threats. We are an enthusiastic team of security professionals, operating to modern information security standards and working closely with other departments to support business needs. At Softcat, we encourage curiosity and innovation, providing plenty of opportunities to contribute to improvements and enhance employee and customer experience.
Success. The Softcat Way.
Passion. Intelligence. Fun. Responsibility; these are the core values that define Softcat. We are one of the UK's leading IT infrastructure providers and a FTSE 250 listed company. Our business is based on two key principles: outstanding customer service and employee satisfaction, which inspire our flexible, friendly approach to business. For more information about Softcat, please visit: www.softcat.com.
As Softcat's Security Operations Manager, you will lead our internal Security Operations team, responsible for developing our capabilities and supporting team development. Your role will ensure effective detection and response to security incidents and inquiries from employees. You will also play a crucial role in maintaining the confidentiality, integrity, and availability of our information systems and data. Collaborating with various departments, you will monitor and maintain security measures, policies, and procedures to keep Softcat protected from cyber threats and compliant with relevant regulations.
As the Security Operations Manager, you'll be responsible for:
* Defining and maintaining the Security Operations strategy, aligned with the organisation's risk appetite, business priorities, and threat landscape.
* Managing the Security Operations team and supporting their personal development.
* Leading continuous improvement of security operations, including detection capabilities, alert quality, incident response processes, and automation use cases.
* Overseeing the MSSP relationship, including contract performance, service reviews, SLA adherence, and roadmap development.
* Coordinating with internal stakeholders (e.g., Risk, IT, Data Protection) to ensure alignment with broader goals.
We'd love you to have:
* Deep understanding of Security Operations, including common tooling such as SIEM platforms.
* Experience with vulnerability management tools (e.g., Nessus, Qualys, Rapid7).
* Experience with common scripting/programming languages used in Security.
* Familiarity with cloud computing platforms such as Azure and AWS.
* Knowledge of security frameworks and standards such as NIST, CIS Controls, and ISO27001.
* An awareness of security threats and the risks they present.
We also acknowledge that the confidence gap and imposter syndrome are real, so please don't hesitate to apply – we would love to hear from you!
Work in a way that works for you
We recognize that everyone is different, and the way people want to work and deliver at their best varies. In this role, we offer the following flexible working patterns:
* Hybrid working – 2 days in the office and 3 days working from home.
* Flexible hours – start and finish times during the day.
* Flexibility around school pick-up and drop-offs.
Working with us
Wherever you work, we want you to experience the freedom and autonomy to realize your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.
To become part of our success story, please apply now.
If you have a disability or neurodiversity, we can provide support or adjustments throughout the recruitment process or for any mitigating circumstances you wish us to consider. Any information shared on your application will be treated confidentially. Learn more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/.
At Softcat, we support the use of AI in our application process, understanding its potential to create an equitable candidate experience. However, as a culture-driven organization, we value the genuine essence of each person. We encourage you to be as authentic as possible in your application to showcase your true self.
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