Social network you want to login/join with:
The work of the library service is hugely rewarding, and every day the front of house teams make a difference to the lives of their customers and local communities. Libraries offer more than just books; with reading groups, talks, and exhibitions, there are activities for all ages, from Baby Rhyme Time to internet classes for older people.
To deliver all this, we need the right people serving our customers. Prior library experience isn't essential; it's more important that you're friendly, outgoing, and approachable.
If you enjoy working as part of a team and are passionate about delivering excellent customer service to the local community, we would love to hear from you.
Ideal candidates will have excellent interpersonal skills, feel comfortable engaging with the public, and be able to undertake a diverse range of tasks. If you have a positive outlook and good personal resilience, this could be the role for you.
15 hours per week are worked across various hours, including every Saturday. You may be required to undertake periods of lone working and work at different locations across the Gravesham Library district. This role mainly covers Gravesend, Higham, and Vigo Libraries.
As a Kent County Council employee, you will enjoy the following benefits:
* 28 days of annual leave, rising to 30 after 5 years, plus bank holidays.
* Opportunities for training and professional development.
* A wide range of health and wellbeing support.
* Good work/life balance.
* Access to Kent Rewards scheme, with discounts and cashback from numerous companies.
This position is customer-facing. The Council has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have sufficient command of spoken English for effective job performance. Standards are detailed in the Job Description/Person Specification.
This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.
Applicants who have previously applied for Customer Support Assistant vacancies in the past 6 months and were unsuccessful need not apply.
#J-18808-Ljbffr