Overview
What you’ll be doing:
* Picking and selecting the best quality products on the shop floor that online customers have ordered ready for delivery to their doorsteps, or providing substitutions when products are out of stock
* Using a handset to plan your route around the store, select items, and manage time for each shop
* Working behind the scenes to handle customer queries, process orders and help load vans for Home Delivery Drivers
* Providing excellent customer service, answering questions, and proactively offering help
* Building great knowledge about our products, services and promotions to provide recommendations
* Working flexibly across the store as required
What makes a great Sainsbury’s Colleague
* Happy with early morning starts (most shifts start at 4am) and working in a fast-paced, physical, high-energy environment, often on your own but also thriving as part of a team
* Friendly and welcoming with a genuine enthusiasm for helping customers
* Enjoys working in a fast-paced, physical environment, using initiative to solve problems and taking responsibility for own tasks
* Willing to work flexibly and to a high standard across the store; you’ll be trained in a variety of skills with opportunities to learn and develop
* Comfortable learning to use new digital tools and technology and able to move shopping containers up to 15kg
* Great attention to detail, keeping the store clean and clutter-free, always aiming to create the best shopping experience for customers
Working for us has great rewards
We value our colleagues and provide market-leading benefits and training to reflect that:
* Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
* Free food and hot drinks - provided for colleagues in all our stores
* Generous holiday entitlement - based on hours worked, plus maternity and paternity leave
* Pension – employer contribution match between 4-7.5%
* Sainsbury’s share schemes – buy shares at discounted prices
* Shopping discounts – offers on gym memberships, restaurants, holidays, retail vouchers and more
* Wellbeing support – including free access to our Employee Assistance Programme for confidential support and guidance
Please note: vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
Eligibility
* You must be above the school-leaver age in your country
* If shifts include hours earlier than 6am or later than 11pm, you will need to be at least 18 years old
* You must have Right to Work eligibility in the UK
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer where every colleague can achieve their full potential and every customer feels welcome.
To support this commitment, colleagues may be entitled to enhanced discretionary leave for families and support for carers. We provide resources to help understand and support roles and team effectiveness. Our internal networks seek to ensure true representation and remove barriers that colleagues may face.
We offer development opportunities, including mentorship, training and career progression pathways, and celebrate diversity through initiatives and events. If you would like to learn more about our commitment to inclusivity, please read more here.
Should you require any reasonable adjustments during the application or interview stages, please let us know and we will endeavour to support you.
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