Support Worker Contract: Full-Time 36h per week / 156h per calendar month (permanent) Location: You will be regionally employed to support our services across the North-East, this mayinclude Hexham, Acomb, Cramlington, Prudhoe and cannot guarantee a specific location. ScheduleRange :Weekends / Monday to Friday About Shine Care: When we set out eleven years ago, our mission was very simple we wanted every person involved with Shine Care to live a happy and fulfilling life, by putting people first. This starts with our diverse team. We believe that happy, engaged staff are what clients need to be happy and engaged as well. The success and growth of our business are thanks to our dedicated team members, delivering care for our clients, building meaningful long-term relationships, and creating a safe and fulfilling care environment. Being a small provider, we provide a nurturing, family environment that benefits both our staff and clients alike. This is achieved for our team members by each having a structured career path that matches their aspirations and abilities. We pride ourselves in having a supportive and transparent culture that is committed to our mental well-being, work-life balance, health, happiness, and both personal and professional development. Your duties will include, but not limited to: To respect the rights, needs and dignity of the client while seeking to ensure that his / her behaviour does not harm themselves and other people. To help create a calm, happy and supportive environment, which promotes the physical and emotional health, security, individuality, and self-esteem of the Client. To establish and maintain the trust and confidence of Client and those who are important to him / her. Assist with all aspects of personal care. To liaise with care managers, families, and other agencies in providing a high-quality outcome focused service. To create opportunities for the Client to develop, establish and maintain personal relationships and social networks, which encourage greater participation and presence in their own community. To attend staff meetings, training, and reviews some of which may be outside your working hours. To report immediately any incidence, suspicion, or sign of physical or verbal abuse, neglect, or harm of a service user, as outlined in the Whistleblowing Policy and Procedure. To be responsible for ensuring that all drugs and medicines are securely stored and administered safely and correctly. To monitor Client wellbeing and progress and document notes / complete daily record sheets. To ensure full compliance with infection control procedures following company policy. To report back to your line manager any aspect of the service users care which, in the view of the care/support worker, warrants investigation or urgent action. We're looking for people with: A strong work ethic. Excellent communication skills. A desire to make a positive impact on the impact on the lives of others. Experience in a caring role is helpful but not required as we are looking for people with different backgrounds and the right values with full training given to successful candidates. Benefits: 28 days annual leave inclusive of bank holiday entitlement. Employee Referral Scheme worth £300 per successful referral. Access to Blue Light Card Scheme. Excellent career progression opportunities. Company pension scheme.